Category Archives: crime analyst

Case Actions – The Baseline For Productive Investigation Units

Several times each week, I receive an inquiry from a PD, task force, or Sheriff’s office asking if my investigation case management software, Case Closed Software, can interface with a particular Records Management System (RMS). The question stems from the investigation unit’s desire to have a purpose-built, flexible solution designed to help their agents stay organized and work more efficiently.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!

Overland Park senior crime analyst Jamie May joins Crime Tech Solutions

September 16, 2016 – (Leander, TX)  Crime Tech Solutions, a fast-growing provider of low cost / high performance crime fighting software and analytics is delighted to announce the addition of Jamie May as senior analyst and strategic advisor to the company.

jamiemayMs. May has spent over 17 years as a crime and intelligence analyst for Overland Park Police Department in Kansas, and is a recognized expert in crime analysis, mapping, and criminal intelligence. She has sat on critical crime analysis committees including the International Association of Crime Analysts’ Ethics Committee (IACA) and is a past Vice President / Secretary at Mid American Regional Crime Analyst Network (MARCAN).

“Jamie brings an incredible amount of user experience and innovation to the company”, said Kevin Konczal, Crime Tech Solutions’ VP of Sales. “She’s been active in this community for years, and co-authored the ground-breaking guide, GIS in Law Enforcement: Implementation Issues and Case Studies.”

“To me, Crime Tech Solutions represents a truly innovative company that understands how to develop and market very good technology at prices that most agencies can actually afford”, said Ms. May. “I’m looking forward to being part of the continued growth here.”

In her role with the company, Ms. May will interact with customers and prospects to help align the company’s solution strategy with market and user requirements.

black versionCrime Tech Solutions, who earlier this year acquired TN based Case Closed Software, delivers unique value to customers with comprehensive investigative case management software, sophisticated link analysis tools, criminal intelligence management software, and crime mapping technology that includes some of the industry’s best analytics and reporting capabilities.

 
 
 
 

Crime Hot Spots and Risk Terrain Modeling

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A typical ‘hot spot’ in crime analytics

By Tyler Wood, Operations Manager at Crime Tech Solutions.
One of the many functions crime analysis performs is the identification of “hot spots”, or geographical areas that seem to be hubs for criminal activity. Identifying these hot spots through best practices in geospatial crime mapping allows law enforcement to focus their efforts in areas that need them most. The trouble that law enforcement and crime analysts have encountered is displacement – the fact that once a hot spot is “cleared”, crime seems to pop up again in a different location. The good news is that the displacement is never 100%, so policing hot spots is important – it’s just not a magic bullet.
To solve this problem, a team at Rutgers University’s School of Criminal Justice set out to develop new methodologies that would result in peaceful outcomes that are built to last instead of merely temporary.
The difference between the old approach and the new approach is stark. Where police and analysts used to focus solely on geographical concentration of crimes, Risk Terrain Modeling examines the factors that contribute to such dense concentrations to begin with. Rutgers team have identified several characteristics of any given geographical location which may attract or generate crime. Their technology takes these characteristics, which include socioeconomic data, physical layout, types of local businesses, etc… and uses them to calculate the likelihood crime occurring in the area. This allows law enforcement to be proactive in the prevention of crime in these areas.
CrimeMapLite
Advanced crime analytics show statistically significant risk factors.

The technique seems to be highly effective. After a trial run in New Haven, CT, police were able to identify sixteen “statistically significant risk factors that underlie violent crime occurrences.” A high percentage of violent crime in New Haven during the test period occurred in locations already identified by the concept of risk terrain modeling. Though the technology is still new, it is clearly showing impressive results already.
Shutting down hot spots is important policing, and risk terrain modeling technology allows analysts and law enforcement officers to be even more proactive in their prevention of crime.
The author, Tyler Wood, is head of operations at Austin, TX based Crime Tech Solutions – an innovator in crime analytics and law enforcement crime-fighting software. The clear price/performance leader for crime fighting software, the company’s offerings include sophisticated Case Closed™ investigative case management and major case management, GangBuster™ gang intelligence software, powerful link analysis software, evidence management, mobile applications for law enforcement, comprehensive crime analytics with mapping and predictive policing, and 28 CFR Part 23 compliant criminal intelligence database management systems.)

Predictive Policing: Two experts debate

JPGThis is a must-read for law enforcement analysts and investigators. Great article from the Wall Street Journal. Read it HERE.
(NOTE: Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. Our offerings include sophisticated link analysis software, comprehensive crime analytics with mapping and predictive policing, and criminal intelligence database management systems.)
 

NBC News gets rare look at NYPD CompStat meeting

Posted by Tyler Wood, Operations Manager at Crime Tech Solutions.
NYPD
NBC News was recently allowed a rare opportunity to sit in on a CompStat (computer statistics) meeting with the New York Police Department and they shared their experience with their viewers.
Watch the short video HERE.
(NOTE: Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. We proudly support the Association of Certified Fraud Examiners (ACFE), International Association of Chiefs of Police (IACP), Association of Law Enforcement Intelligence Units (LEIU) and International Association of Crime Analysts (IACA). Our offerings include sophisticated link analysis software, comprehensive crime analytics with mapping and predictive policing, and criminal intelligence database management systems.)

China building big data platform for pre-crime

Re-posted by Crime Tech Solutions – Your Source for Investigation Software
It’s “precrime” meets “thoughtcrime.” China is using its substantial surveillance apparatus as the basis for a “unified information environment” that will allow authorities to profile individual citizens based upon their online behaviors, financial transactions, where they go, and who they see. The authorities are watching for deviations from the norm that might indicate someone is involved in suspicious activity. And they’re doing it with a hand from technology pioneered in the US.
Tiananmen_Square_Beijing_China_1988_1-640x447As Defense One’s Patrick Tucker reports, the Chinese government is leveraging “predictive policing” capabilities that have been used by US law enforcement, and it has funded research into machine learning and other artificial intelligence technologies to identify human faces in surveillance video. The Chinese government has also used this technology to create a “Situation-Aware Public Security Evaluation (SAPE) platform” that predicts “security events” based on surveillance data, which includes anything from actual terrorist attacks to large gatherings of people.
The Chinese government has plenty of data to feed into such systems. China invested heavily in building its surveillance capabilities in major cities over the past five years, with spending on “domestic security and stability” surpassing China’s defense budget—and turning the country into the biggest market for security technology. And in December, China’s government gained a new tool in surveillance: anti-terrorism laws giving the government even more surveillance powers and requiring any technology companies doing business in China to provide assistance in that surveillance.
The law states that companies “shall provide technical interfaces, decryption and other technical support and assistance to public security and state security agencies when they are following the law to avert and investigate terrorist activities”—in other words, the sort of “golden key” that FBI Director James Comey has lobbied for in the US. For obvious reasons, the Chinese government is particularly interested in the outcome of the current legal confrontation between the FBI and Apple over the iPhone used by Syed Farook.
Bloomberg reports that China is harnessing all that data in an effort to perform behavioral prediction at an individual level—tasking the state-owned defense contractor China Electronics Technology Group to develop software that can sift through the online activities, financial transactions, work data, and other behavioral data of citizens to predict which will perform “terrorist” acts. The system could watch for unexpected transfers of money, calls overseas by individuals with no relatives outside the country, and other trigger events that might indicate they were plotting an illegal action. China’s definition of “terrorism” is more expansive than that of many countries.
At a news conference in December, China Electronics Technology Group Chief Engineer Wu Manqing told reporters, “We don’t call it a big data platform, but a united information environment… It’s very crucial to examine the cause after an act of terror, but what is more important is to predict the upcoming activities.”
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(NOTE: Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. We proudly support the Association of Certified Fraud Examiners (ACFE), International Association of Chiefs of Police (IACP), Association of Law Enforcement Intelligence Units (LEIU) and International Association of Crime Analysts (IACA). Our offerings include sophisticated link analysis software, comprehensive crime analytics with mapping and predictive policing, and criminal intelligence database management systems.)

What is Crime Analysis?

Posted by Tyler Wood Crime Tech Solutions, your source for investigation software.
The information provided on this page comes primarily from Boba, R. (2008: Pages 3 through 6) Crime Analysis with Crime Mapping. For a full discussion of the crime analysis discipline, refer to the book which can be obtained through www.sagepub.com.
Over the past 20 years, many scholars have developed definitions of crime analysis. Although definitions of crime analysis differ in specifics, they share several common components: all agree that crime analysis supports the mission of the police agency, utilizes systematic methods and information, and provides information to a range of audiences. Thus, the following definition of crime analysis is used as the foundation of this initiative:
Crime analysis is the systematic study of crime and disorder problems as well as other police–related issues—including sociodemographic, spatial, and temporal factors—to assist the police in criminal apprehension, crime and disorder reduction, crime prevention, and evaluation.
Clarification of each aspect of this definition helps to demonstrate the various elements of crime analysis. Generally, to study means to inquire into, investigate, examine closely, and/or scrutinize information. Crime analysis, then, is the focused and systematic examination of crime and disorder problems as well as other police-related issues. Crime analysis is not haphazard or anecdotal; rather, it involves the application of social science data collection procedures, analytical methods, and statistical techniques.
More specifically, crime analysis employs both qualitative and quantitative data and methods. Crime analysts use qualitative data and methods when they examine non-numerical data for the purpose of discovering underlying meanings and patterns of relationships. The qualitative methods specific to crime analysis include field research (such as observing characteristics of locations) and content analysis (such as examining police report narratives). Crime analysts use quantitative data and methods when they conduct statistical analysis of numerical or categorical data. Although much of the work in crime analysis is quantitative, crime analysts use simple statistical methods, such as frequencies, percentages, means, and rates. Typical crime analysis tools include link analysis and crime mapping software.
The central focus of crime analysis is the study of crime (e.g., rape, robbery, and burglary); disorder problems (e.g., noise complaints, burglar alarms, and suspicious activity); and information related to the nature of incidents, offenders, and victims or targets of crime (targets refer to inanimate objects, such as buildings or property). Crime analysts also study other police-related operational issues, such as staffing needs and areas of police service. Even though this discipline is called crime analysis, it actually includes much more than just the examination of crime incidents.
Although many different characteristics of crime and disorder are relevant in crime analysis, the three most important kinds of information that crime analysts use are sociodemographic, spatial, and temporal. Sociodemographic information consists of the personal characteristics of individuals and groups, such as sex, race, income, age, and education. On an individual level, crime analysts use sociodemographic information to search for and identify crime suspects. On a broader level, they use such information to determine the characteristics of groups and how they relate to crime. For example, analysts may use sociodemographic information to answer the question, “Is there a white, male suspect, 30 to 35 years of age, with brown hair and brown eyes, to link to a particular robbery?” or “Can demographic characteristics explain why the people in one group are victimized more often than people in another group in a particular area?”
The spatial nature of crime and other police-related issues is central to understanding the nature of a problem. In recent years, improvements in computer technology and the availability of electronic data have facilitated a larger role for spatial analysis in crime analysis. Visual displays of crime locations (maps) and their relationship to other events and geographic features are essential to understanding the nature of crime and disorder. Recent developments in criminological theory have encouraged crime analysts to focus on geographic patterns of crime, by examining situations in which victims and offenders come together in time and space.
Finally, the temporal nature of crime, disorder, and other police-related issues is a major component of crime analysis. Crime analysts conduct several levels of temporal analysis, including (a) examination of long-term patterns in crime trends over several years, the seasonal nature of crime, and patterns by month; (b) examination of mid-length patterns, such as patterns by day of week and time of day; and (c) examination of short-term patterns, such as patterns by day of the week, time of day, or time between incidents within a particular crime series.
The final part of the crime analysis definition—”to assist the police in criminal apprehension, crime and disorder reduction, crime prevention, and evaluation” generally summarizes the purpose and goals of crime analysis. The primary purpose of crime analysis is to support (i.e., “assist”) the operations of a police department. Without police, crime analysis would not exist as it is defined here.
The first goal of crime analysis is to assist in criminal apprehension, given that this is a fundamental goal of the police. For instance, a detective may be investigating a robbery incident in which the perpetrator used a particular modus operandi (i.e., method of the crime). A crime analyst might assist the detective by searching a database of previous robberies for similar cases.
Another fundamental police goal is to prevent crime through methods other than apprehension. Thus, the second goal of crime analysis is to help identify and analyze crime and disorder problems as well as to develop crime prevention responses for those problems. For example, members of a police department may wish to conduct a residential burglary prevention campaign and would like to target their resources in areas with the largest residential burglary problem. A crime analyst can assist by conducting an analysis of residential burglary to examine how, when, and where the burglaries occurred along with which items were stolen. The analyst can then use this information to develop crime prevention suggestions, (such as closing and locking garage doors) for specific areas.
Many of the problems that police deal with or are asked to solve are not criminal in nature; rather, they are related to quality of life and disorder. Some examples include false burglar alarms, loud noise complaints, traffic control, and neighbor disputes. The third goal of crime analysis stems from the police objective to reduce crime and disorder. Crime analysts can assist police with these efforts by researching and analyzing problems such as suspicious activity, noise complaints, code violations, and trespass warnings. This research can provide officers with information they can use to address these issues before they become more serious criminal problems.
The final goal of crime analysis is to help with the evaluation of police efforts by determining the level of success of programs and initiatives implemented to control and prevent crime and disorder and measuring how effectively police organizations are run. In recent years, local police agencies have become increasingly interested in determining the effectiveness of their crime control and prevention programs and initiatives. For example, an evaluation might be conducted to determine the effectiveness of a two-month burglary surveillance or of a crime prevention program that has sought to implement crime prevention through environmental design (CPTED) principles within several apartment communities. Crime analysts also assist police departments in evaluating internal organizational procedures, such as resource allocation (i.e., how officers are assigned to patrol areas), realignment of geographic boundaries, the forecasting of staffing needs, and the development of performance measures. Police agencies keep such procedures under constant scrutiny in order to ensure that the agencies are running effectively.
In summary, the primary objective of crime analysis is to assist the police in reducing and preventing crime and disorder. Present cutting edge policing strategies, such as hotspots policing, problem-oriented policing, disorder policing, intelligence-led policing, and CompStat management strategies, are centered on directing crime prevention and crime reduction responses based on crime analysis results. Although crime analysis is recognized today as important by both the policing and the academic communities, it is a young discipline and is still being developed. Consequently, it is necessary to provide new and experienced crime analysts with training and assistance that improves their skills and provides them examples of best practices from around the country and the world. http://crimetechsolutions.com
 

What the heck do Crime Analysts do?

Posted by Crime Tech Solutions – Your source for analytics in the fight against crime and fraud.

NOTE: This great article is property of International Association of Crime Analysts and is posted in it’s original format HERE

What do Crime Analysts Do?

One: Finding Series, Patterns, Trends, and Hot Spots as They Happen
Crime analysts review all police reports every day with the goal of identifying patterns as they emerge. If a burglar starts targeting drugs stores in your jurisdiction, a crime analyst will let you know on the second incident. If domestic violence becomes a recurring problem in one family, an analyst will catch it. If your city, town, or county faces any emerging problem—youth disorder on a particular street, street robbery hot spots, new trends in fraud and forgery, a pattern of items being stolen from cars—your analyst can identify it and alert you about it as soon as possible.
Analyses of these trends, patterns, and hot spots provide you with the who, what, when, where, how, and why of emerging crime in your community. You can use this information to develop effective tactics and strategies, interceding as soon as possible, preventing victimization, and reducing crime.
Two: Researching and Analyzing Long-Term Problems
Crime analysis isn’t just about immediate patterns and series:analysts also look at the long-term problems that every police department faces. From a park that has been a drug-dealing hot spot for 20 years to a street that has a high number of car accidents to ongoing issues with crime and disorder at budget motels, a crime analyst can take it apart, explore its dimensions, and help the police department come up with long-term solutions.
Three: Providing Information on Demand
How often have you been frustrated getting the information you need from your records management or CAD system? Crime analysts know how to extract data from records systems, ask questions of it, and turn it into useful information. They know how to get data from other sources, and how to work with it. They know how to create charts, maps, graphs, tables, and other visual products.
Whether you need a list of all the incidents of youth violence over five years, or a chart showing trends in OUI arrests, or some statistics on motor vehicle citations, or a map showing an upcoming parade route, or an estimate of how many officers you’ll need in five years if current population trends continue, a trained crime analyst can put it together quickly and clearly.
Four: Developing and Linking Local Intelligence
Since September 11, 2001, we hear a lot about the need for intelligence. But what is it? And what does it have to do with local police departments?
Intelligence describes special information about criminals and criminal organizations: their goals, their activities, their chains of command, how money and goods flow through them, what they’re planning, and so on. Analyzing intelligence data on national and international problems is generally the responsibility of national and international agencies, but local police departments and local analysts play an important role.
First, as information synthesizers, crime analysts often know when local information or intelligence fits with state, national, or international intelligence. If the FBI issues a bulletin stating that terrorists are using forged passports from Belgium, your analyst will know to pay special attention when one of your reports mentions a Belgian passport. If a state agency issues a report on motorcycle gangs, your analyst can integrate that with your own police reports. In the post-September 11 world, you’re bombarded with information from multiple agencies at multiple levels; with a crime analyst, you have someone who can sift through this information and extract what’s relevant to your agency.
Second, your crime analyst can apply criminal intelligence analysis tactics to your local problems. Do you need a link chart showing the relationships between members of a local street gang? Or a carefully-crafted timeline for a court presentation? An analyst is trained in such techniques.
Five: Making Your Department Look Good
A crime analyst makes you and your agency look good to the public and to local government officials. You’re fully informed about a crime pattern before the press calls about it. The analyses, statistics, and charts on your web site and in printed publications convey that you are on top of crime and disorder. And when someone wants some information—whether a town selectman looking for statistics on juvenile liquor parties or a reporter looking for the top accident hot spots—you can provide it completely and quickly.
Crime analysts can also enhance the things you already do. Their desktop publishing skills can breathe new life into your reports, newsletters, and alerts; their graphing and charting skills can spice up your community presentations and budget requests; and their overall analysis and communications skills means that you always have someone on hand to explain crime and disorder—whether in meetings, interviews, or formal presentations—to the members of the community you serve.

IBM Crime Analytics: Missing the mark? CTS Hits the bullseye!

quote-one-may-miss-the-mark-by-aiming-too-high-as-too-low-thomas-fuller-10-41-63Posted by Crime Tech Solutions – Your source for analytics in the fight against crime and fraud.
September 7, 2015. IBM announced this week a major update to its IBM i2 Safer Planet intelligence portfolio that includes a major overhaul of the widely used Analyst’s Notebook product. The product, which has become increasingly abandoned by its user base over the past five years, is now being positioned as ‘slicker‘ than previous versions.
IBM suggests that the new version scales from one to 1,000 users and can ingest petabytes of information to visualize. (A single petabyte roughly translates to 20,000,000 four-drawer filing cabinets completely filled with text).
That’s a lot of data. Seems to me that analysts are already inundated with data… now they need more?
This all begs the question: “Where is IBM headed with this product?”
The evidence seems to point to the fact that IBM wants this suite of products to compete head-to-head with money-raising machine and media darling Palantir Technologies. If I’m IBM, that makes sense. Palantir has been eating Big Blue’s lunch for a few years now, particularly at the lucrative US Federal market level. Worse yet, for IBM i2, is the recent news of a new competitor with even more powerful technology.
If I’m a crime or fraud analyst, however, I have to view this as IBM moving further and further away from my reality.
The reality? Nobody has ever yelled “Help! I’ve been robbed. Call the petabytes of ‘slick’ data!”  No, this tiring ‘big data’ discussion is not really part of the day to day work for the vast majority of analysts. Smart people using appropriate data with intuitive and flexible crime technology solutions… that’s the reality for most of us.
So, as IBM moves their market-leading tool higher and higher into the stratosphere, where does the industry turn for more practical desktop solutions with realistic pricing? For more and more customers around the world, the answer is a crime and fraud link analytics tool from Crime Tech Solutions.
No, it won’t ingest 20,000,000 four-drawer filing cabinets of data, and it’s more ‘efficient‘ than ‘slick‘. Still, the product has been around for decades as a strong competitor to Analysts Notebook, and is well-supported by a network of strategic partners around the world. Importantly, it is the only American made and supported alternative. Period. It’s also, seemingly, the last man standing in the market for efficient and cost-effective tools that can be used by real people doing their real jobs.