Category Archives: investigative case management

GA Sheriff’s Office Deploys Case Closed Software™ for Investigation Case Management

(April 6, 2021)  Austin, TX – Case Closed Software™, a leading provider of investigation case management software to specialized investigation unit, today announced that a large Georgia Sheriff’s Office has signed a multi-year contract for their secure, cloud-based systems.

The Peach State county, serving tens of thousands of residents, selected Case Closed Software after speaking with existing users and testing the functionality with their own data.  Case Closed Software will help the county’s Sheriff’s Office and associated Multi-Jurisdictional Drug Task Force work investigations more efficiently with a goal to close criminal cases more quickly.

According to Douglas Wood, President of Case Closed Software, the county selected his company’s offering due to the flexibility and overall feature set it offers.

Case Closed Software is powerful and feature-rich software for specialized investigation units.

 

“We’re thrilled to add this new law enforcement client to our delighted customer base”, said Mr. Wood. “We very proudly focus on specialized investigation units which include state bureaus of investigation, fugitive recovery agents, anti-human trafficking investigators, drug task forces, internet crimes against children units, and local law enforcement.”

Case Closed Software has begun implementation of the software and expects the County to be fully installed and trained by April 30, 2021.

Veterans 4 Child Rescue Deploys Leading-Edge Technology to Battle Age-Old Human Trafficking Problem

Tucson, AZ – (April 1, 2021) Vets 4 Child Rescue (V4CR), a non-profit organization formed in 2017 and dedicated to fighting child rape trafficking, announced today that they have adopted the industry leading investigation case management system from Austin, TX based Case Closed Software™.

According to a V4CR spokesperson, their non-profit’s mission is 3-fold:

Nationwide alert: Provide nationwide attention to the prevalence of child rape trafficking that is rampant in all 50 states. This is done through traditional media, social media and our Nationwide Volunteer program.
Arrest child predators: An investigative team uses their military and law enforcement experience to run operations in conjunction with local/federal law enforcement and district attorneys to arrest predators that prey on children and to ensure that they will see the cases through to conviction.
Protect our children: The V4CR Nationwide Volunteer program provides educational outreach programs to arm citizens with the necessary tools to protect their children and maintain safe communities.

“V4CR is fully committed to the rescue of children, and we’re investing in the best technologies possible to assist us. Case Closed Software is a huge part of that strategy”, says V4CR Founder and Veteran Navy SEAL Craig “Sawman” Sawyer. “With these leading-edge tools, we can ensure the evidence will be processed optimally and the predators brought to legal account behind bars where they can harm no more.”

Craig grew up near Houston, TX, got his tactical start in the U.S. Marine Corps, and quickly transitioned to the U.S. Navy to pursue high-level Special Operations as a U.S. Navy SEAL. As an Operator on the Naval Special Warfare Development Group (DEVGRU), Craig gained critical combat experience that is now being utilized to protect those who cannot protect themselves. Because of his experience as a federal criminal investigator, Craig is uniquely qualified to run joint sting operations with law enforcement agencies and allied Non-Governmental Organizations.

Case Closed Software, founded in 2016 by Austin TX entrepreneur Douglas Wood, provides V4CR with robust software designed to assist in their fight against human trafficking and child rape. The software helps V4CR track the entire case lifecycle from tips to post-prosecution, and has revolutionized their ability to work more cases, arrest more perpetrators, and most importantly rescue more children.

“With all of our law enforcement connections and investigators, we needed a platform that will allow us to better our operations and use our resources to their full capacity” added Pete McCarthy, the director of investigations at V4CR. “Case Closed Software gives us end-to-end case management with a configurable workflow, tips and leads management, evidence tracking, operations planning, multi-language support, and a host of other powerful features including entity deconfliction and visualization.”

The Exodus Road scores Human Victory with Case Closed Software

(March 21, 2021)  Because of The Exodus Road, using skilled operatives and anti-human trafficking case management software from Case Closed Software, a young woman is free today in India!

The Exodus Road uses trained, professional ‘search and rescue’ teams across the globe that to work alongside national law enforcement partners to bring rescue to victims of human trafficking and arrests of their perpetrators.

In this particular case, The Exodus Road team in India coordinated with local police to bring freedom to Kaija (not her real name). She is out of danger now, safe at home where her ongoing needs will be assessed.

Her three traffickers have all been charged and await legal action.

The Exodus Road team has been working closely with the Case Closed anti-human trafficking investigation software for several months, and credits the software for making search and rescue missions easier to manage across their global jurisdictions.

 

About The Exodus Road

The Exodus Road is a 501c3 nonprofit, registered with the U.S. government. We believe that one of the unique functions we serve in this field is to gather as many people as possible “around the table” for the sake of bringing justice to the enslaved. Our staff and teams around the world represent a variety of religions and cultures, as do the survivors we serve.

Old West crime meets New Age technology

Billy the Kid carved his name into history through his exploits during and after the Lincoln County War.  In a career filled with almost impossible escapes and daring acts in battle, the “Kid” nevertheless found himself on the losing side of the war and, in its aftermath, was branded the West’s most notorious and wanted desperado.

Cold West Investigations uses advanced software to breathe new life into old west cases such as Billy The Kid (pictured)

Reportedly killed by Sheriff Pat Garrett in 1881, rumors persisted that the Kid survived, and new evidence developed by Cold West Detective Agency may prove that the Kid lived well into the Atomic Age.

Cold West Detective Agency takes a different and unique approach to history. While historians like to ‘study’ it, Cold West detectives actually ‘investigate’ it as a cold case.  Working with law enforcement, Cold West detectives bring distinctive and rare expertise to the investigation of historical cold cases.

Blending old-west footwork with leading-edge investigation case management technologies from Texas-based Case Closed Software, Cold West detectives perform robust investigations at these century-old crime scenes.

Cold West picks up where history left off, and that can make some historians uncomfortable.  It’s been said that “dead men tell no tales”, but when Cold West’s group of hardened investigators combine their expertise and curiosity with Case Closed Software, these investigations come back alive, and history begins to speak its secrets.

Cold West uses the “posse method”, utilizing experts from any and every field required to move the case forward.  They work hand-in-hand with local Sheriffs, police, tech experts, federal agents, historians, and other experts, using cutting edge modern crime scene investigative methods (CSI) to develop never before seen and court-accepted evidence that changes history.

“Case Closed Software has been a game-changer for us”, said Steve Sederwall the co-founder of Cold West and former federal criminal investigator. “Our ability to blend all of our new investigation findings with all of those historical records helps us identify and develop new tips on our historical cases.”

Read a cool BuzzFeed feature on Steve Sederwall and Cold West HERE.

Recently, Cold West – in the midst of investigating another famous old west crime – used Case Closed to develop previously unknown information that could completely change history’s view of the case.  That investigation continues today.

“I like to think about how Jesse James or Billy The Kid would react to seeing how the accepted narrative of their demise is being changed through the work of Cold West detectives using modern and leading-edge technology”, added Case Closed Software’s president Douglas Wood.

THE EXODUS ROAD TURNS TO CASE CLOSED SOFTWARE TO INVESTIGATE GLOBAL HUMAN TRAFFICKING.

AUSTIN, TEXAS (PRWEB) OCTOBER 16, 2020

The Exodus Road, a global organization dedicated to fighting human trafficking, announced today that they have adopted the industry leading investigation case management system from Austin, TX based Case Closed Software.

The Exodus Road fights human trafficking by sending national and foreign operatives to suspected human trafficking locations to gather intelligence and evidence. To date, their organization has been directly involved in the rescue of nearly 1500 victims of human trafficking and the arrests of almost 600 criminals in six different countries. Using Case Closed Software, the company expects to improve these global operations and manage cases more effectively, ultimately resulting in the rescue of more and more victims.

The Exodus Road began through the work of co-founders Matt and Laura Parker who, in 2010, operated a children’s home in rural Northern Thailand. During that time, Matt and Laura were exposed to marginalized people groups – targets for human trafficking. Eventually, Matt began networking with news media and local police to learn about the problem at the ground level. After a period of research, he was deputized by police and started working personally to find those trapped in slavery. Today, they lead a team of 70 staff members, many of whom are national operatives who work closely with vetted police partners.

“With operatives and investigators around the world, we needed a truly powerful and multi-jurisdictional investigation management system,” said Ryan Hill, director of Global Operations at The Exodus Road. “We chose the Case Closed Software solution because of its impressive feature set, multi-language support, and ease of use for our field operatives. Case Closed Software will allow us to stay organized and share case files electronically with local law enforcement agencies around the world. We can even plan rescue operations directly within the system.”

Case Closed Software’s founder and CEO, Douglas Wood, commented “When we first met the folks at The Exodus Road, we were shocked to learn how widespread this criminal activity is. Human traffickers operate in a shadowy underworld that knows no borders and has no mercy for its victims. Case Closed Software is a perfect fit for anti-human trafficking investigations. Our software allows operatives to collect and share intelligence and evidence and helps track the people, locations and other entities involved in these horrendous crimes.”

The Case Closed Software investigation management platform deployed by The Exodus Road includes end-to-end case management with a configurable workflow, tips and leads management, evidence tracking, operations planning, multi-language support, and a host of other powerful features including entity deconfliction and visualization.

About The Exodus Road
For more information, https://theexodusroad.com or email: press@theExodusRoad.com

About Case Closed Software
For more information, https://www.caseclosedsoftware.com or email: info@CaseClosedSoftware.com

 

http://www.prweb.com/releases/the_exodus_road_turns_to_case_closed_software_to_investigate_human_trafficking_globally/prweb17465486.htm

Authorities Suspect There Are 150 Secret Dog Fighting Rings In Australia

Humane Society International’s (HSI) senior specialist in global anti-dog fighting, Janette Reever, says that the popularity of dogfighting is increasing and is often linked to domestic violence incidences.

See the full story HERE.

Editor’s Note: HSI utilizes Case Closed Software to investigate and help prosecute cases of dogfighting and other forms of animal abuse. 

Case Closed Software to sponsor annual NNOAC conference

Case Closed Software™ has announced that the company is sponsoring the annual National Narcotics Officers’ Associations’ Coalition (NNOAC) conference in Washington, DC. The conference, attended by hundreds of narcotics officers and agencies across the country, is happening February 2 – 6, 2019.

NNOAC_logo-300x218

Case Closed is powerful Investigative Case Management Software designed and developed BY Drug Task Force investigators FOR Drug Task Force investigators. Case Closed Cloud is the industry’s only fully integrated web-based Law Enforcement Task Force software for managing investigations, evidence, intelligence, informants, and much, much more.

Built using the very latest technologies, Case Closed Cloud is NIBRS-ready, and can be accessed on any device at any time. Case Closed Cloud is accessed from our ultra secure, CJIS-Compliant cloud servers via any browser on any device. With a full feature set including:

• Designed for Multi-Jurisdictional DTF Use
• Tracks all Cases and Case Types
• Manages Incidents and Case Actions
• Mobile-Friendly for Field Use
• 100% C)IS Compliant
• NIBRS Ready Architecture
• Physical Evidence Management
• Stores all Document Types by Case
• Manages Statutes and Charges through Court
• Manages Confidential Informants
• Manages Tips and Leads
• Provides Internal Messaging and Reminders
• Tracks Gangs, Members, and Events
• Delivers ad hoc Reporting Tools
• Tracks all Persons/Places/Vehicles across Cases
• Creates Master Case File for DA Use

CaseClosedMain (2)Case Closed Software will show Drug Task Forces how they can FINALLY stop trying to manage with spreadsheets, paper files, antiquated systems, or poorly-designed RMS software.

Case Closed Cloud adds Multi-State Natural Resources Task Force

(September 20, 2018) Austin, TX – Case Closed Software® announced today that a 5 State Natural Resources/Law Enforcement Task Force has begun working on the Case Closed Cloud™ platform for advanced investigative case management.

imageedit_1_5054046854.pngThe task force – consisting of natural resources law enforcement agents from Illinois, Tennessee, Ohio, Indiana, and Missouri – selected Case Closed Cloud due to its ease-of-use, quick deployment model, and cost-effective pricing.

 

“We are thrilled to add another big name multi-jurisdictional task force to our group of cloud customers,  said Douglas Wood, CEO of Case Closed Cloud’s parent company Crime Technology Solutions, LLC. “Our SaaS offering is now used by agencies, security firms, drug task forces, and other investigative organizations both here in the U.S. and overseas”,

Case Closed Cloud is an ultra secure, CJIS-compliant investigation case management system designed for investigative agencies that want to stay organized and manage cases more easily. The browser-based system includes functionality for tracking cases, investigator actions and supplemental reports, evidence (both physical and electronic), reporting, tips and leads, and much more.

“Cloud software has so many benefits for law enforcement. It is the fastest growing segment of the market by far.” added Mr. Wood.
cloud-computing-benefit

For more information on how Case Closed Cloud can help you revolutionize your investigative unit, visit https://www.caseclosedcloud.com

 

 

Case Actions: The Baseline for Productive Investigations.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!

Case Actions – The Baseline For Productive Investigation Units

Several times each week, I receive an inquiry from a PD, task force, or Sheriff’s office asking if my investigation case management software, Case Closed Software, can interface with a particular Records Management System (RMS). The question stems from the investigation unit’s desire to have a purpose-built, flexible solution designed to help their agents stay organized and work more efficiently.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!