Category Archives: crime analysis

Case Closed Software Announces Advances in Investigation Software

Crime Technology Solutions, LLC has deployed a new global release of its Case Closed Software that focuses on helping organizations better manage complex, multi-jurisdictional investigations.

“Case Closed Software is widely recognized as the only true investigation software for multi-jurisdictional investigative agencies”, said the company’s CEO and founder Douglas Wood. “With our latest version, we expand even further into solving the unique problems faced by task forces, global organizations, and other more specialized investigation units”.

New features of Case Closed Software include:

  • Multi-Language Support, which enables Case Closed Software users to interact with the application in any language they choose. All data is translated in realtime so users who speak different languages can share intelligence and case information.
  • Integrated Operations Plan gives organizations the ability to plan and execute strategic investigative operations across jurisdictions. With Case Closed Software’s Operations Plan, users are all executing their initiatives in sync, and everyone is on the same page in terms of strategy and tactics.
  • Improved data entry options, making it easier for investigators to quickly get relevant information into the system. The new system allows administrative re-naming of fields for localization, enhanced drop-down menu functionality, and the ability to remove unused fields completely from the interface.
  • Case Visualization allows users to quickly visualize the elements of their case. Entities such as people, locations, and vehicles are displayed in a simple ‘tree format’ that allows users to click through information related to those entities. With this feature, users can easily view where else their case entities exist within the system across cases and across jurisdictions.
  • Google Location Integration, allowing critical addresses and locations to be entered quickly and accurately. Not all locations are addresses, and the new Case Closed Software features allow users to pin locations on an integrated map. Lat/Long, country, province/state, etc are all auto-populated.

“With global customers like Humane Society International, Exodus Road, and others it is important to continually strive to keep our Case Closed Software at the head of the class. Our latest version is another step in our endless march to remain the go-to solution for investigation case management.”

Download the Case Closed Software product sheet for Multi-Jurisdiction Investigations.

Or, for more information about Crime Technology Solutions, LLC and Case Closed Software, visit https://www.caseclosedsoftware.com

Task force commander says Rossville drug bust took quarter-million dollars worth of drugs off the street

The Lookout Mountain Judicial Circuit drug task force seized nine pounds of meth and arrested two people. The task force also confiscated eight ounces of heroin, 24 grams of psilocybin (mushrooms), a firearm and $1,300 cash.

Methamphetamine is often sold in bags that each contain 3.2 grams of the drug. The packet is known as an 8-ball. 

See the full story HERE

Case Closed Software to sponsor annual NNOAC conference

Case Closed Software™ has announced that the company is sponsoring the annual National Narcotics Officers’ Associations’ Coalition (NNOAC) conference in Washington, DC. The conference, attended by hundreds of narcotics officers and agencies across the country, is happening February 2 – 6, 2019.

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Case Closed is powerful Investigative Case Management Software designed and developed BY Drug Task Force investigators FOR Drug Task Force investigators. Case Closed Cloud is the industry’s only fully integrated web-based Law Enforcement Task Force software for managing investigations, evidence, intelligence, informants, and much, much more.

Built using the very latest technologies, Case Closed Cloud is NIBRS-ready, and can be accessed on any device at any time. Case Closed Cloud is accessed from our ultra secure, CJIS-Compliant cloud servers via any browser on any device. With a full feature set including:

• Designed for Multi-Jurisdictional DTF Use
• Tracks all Cases and Case Types
• Manages Incidents and Case Actions
• Mobile-Friendly for Field Use
• 100% C)IS Compliant
• NIBRS Ready Architecture
• Physical Evidence Management
• Stores all Document Types by Case
• Manages Statutes and Charges through Court
• Manages Confidential Informants
• Manages Tips and Leads
• Provides Internal Messaging and Reminders
• Tracks Gangs, Members, and Events
• Delivers ad hoc Reporting Tools
• Tracks all Persons/Places/Vehicles across Cases
• Creates Master Case File for DA Use

CaseClosedMain (2)Case Closed Software will show Drug Task Forces how they can FINALLY stop trying to manage with spreadsheets, paper files, antiquated systems, or poorly-designed RMS software.

Case Closed Cloud adds Multi-State Natural Resources Task Force

(September 20, 2018) Austin, TX – Case Closed Software® announced today that a 5 State Natural Resources/Law Enforcement Task Force has begun working on the Case Closed Cloud™ platform for advanced investigative case management.

imageedit_1_5054046854.pngThe task force – consisting of natural resources law enforcement agents from Illinois, Tennessee, Ohio, Indiana, and Missouri – selected Case Closed Cloud due to its ease-of-use, quick deployment model, and cost-effective pricing.

 

“We are thrilled to add another big name multi-jurisdictional task force to our group of cloud customers,  said Douglas Wood, CEO of Case Closed Cloud’s parent company Crime Technology Solutions, LLC. “Our SaaS offering is now used by agencies, security firms, drug task forces, and other investigative organizations both here in the U.S. and overseas”,

Case Closed Cloud is an ultra secure, CJIS-compliant investigation case management system designed for investigative agencies that want to stay organized and manage cases more easily. The browser-based system includes functionality for tracking cases, investigator actions and supplemental reports, evidence (both physical and electronic), reporting, tips and leads, and much more.

“Cloud software has so many benefits for law enforcement. It is the fastest growing segment of the market by far.” added Mr. Wood.
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For more information on how Case Closed Cloud can help you revolutionize your investigative unit, visit https://www.caseclosedcloud.com

 

 

Case Actions: The Baseline for Productive Investigations.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!

Case Actions – The Baseline For Productive Investigation Units

Several times each week, I receive an inquiry from a PD, task force, or Sheriff’s office asking if my investigation case management software, Case Closed Software, can interface with a particular Records Management System (RMS). The question stems from the investigation unit’s desire to have a purpose-built, flexible solution designed to help their agents stay organized and work more efficiently.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!