Waco, Texas – The City of Waco Police Department has selected specialized criminal investigation software from Case Closed Software™ to manage investigations into gangs and narcotics crimes. The new gang investigation software will provide officers with the tools they need to effectively investigate and track criminal activity in these areas, allowing them to more efficiently gather and analyze data to build strong cases.
“Gang and narcotics crimes are two of the most serious challenges facing law enforcement agencies in Waco and across the country”, said Case Closed Software’s CEO Douglas Wood. “These crimes often involve complex networks of individuals and can be difficult to investigate and prosecute. The new system, which includes confidential informant management software will help better identify and track criminal activity, and build stronger cases against those who would do harm.”
According to recent data from the Waco Police Department, narcotics-related offenses have been on the rise in recent years, with a particular increase in the abuse of opioids and other prescription drugs. The department has also reported a rise in gang activity, with several local gangs being linked to drug trafficking and other serious crimes.
Case Closed Software is a leading provider of CJIS-compliant, cloud-based criminal investigation software and has been deployed by law enforcement agencies across the country. The software is designed specifically to help investigators manage complex cases involving gangs and narcotics, providing tools for gang analysis, investigation management, and organizational reporting.
The new software is expected to be implemented in the coming weeks, and officers will receive training on how to use it effectively. The City of Waco Police Department remains committed to providing the highest level of service to the community and will continue to explore new technologies and tools to support its mission.
Case Closed Software has also recently announced that its software was being deployed for Baldwin County (GA) Sheriff’s Office.
(April 10, 2018) Austin, TX – A large, multi-jurisdictional drug and violent crimes task force in Tennessee is battling the opioid epidemic with the help of Case Closed Cloud™ Software. The CJIS-Compliant investigation case management software includes a fully-featured Gang Database and functionality for managing Confidential Informants.
Of special interest to the Judicial Drug and Violent Crimes Task Force is the functionality for task force members – irrespective of Agency – to access the software on any device and from any location. “Task force members can easily add gang members for review, gang events, scars/marks/tattoos, and a host of other important information for the purpose of battling drugs and gangs”, said a Case Closed Software spokesperson.
The software helps ensure individual gang members’ civil liberties are not violated through a rigid ‘member approval’ process, and an automated purging process.
“Case Closed Cloud helps the task force organize their efforts, collect vital intelligence, and investigate crimes across jurisdictions”, said the spokesperson.
For more information on Case Closed Cloud, please click HERE.
El Paso, TX – Gang investigators were told a suspect in surveillance footage matched the description of “Flaco”, a known gang member in the area.
A search of a gang database identified “Flaco” as 32 year old Fidel Trevino, a court document states.
CalGang is a California statewide database that law enforcement agencies use to store and disseminate information about gang activities and suspected gang members. The system has been in place for more than ten years, but has remained largely hidden from public scrutiny.
Shirley Weber, a California Assemblyperson has been working diligently to make CalGang more transparent, and her efforts have recently begun to pay off.
California Assemblywoman Shirley Weber
Last year, Ms. Weber requested an audit of the CalGang system. The database contains activities, addresses, names, aliases and other information related to people that are either known gang members or affiliates. According to an article by The San Diego Union-Tribune, the database has approximately 150,000 entries.
California law enforcement agencies are not obligated to notify individuals whose names appear in the system, unless that person is a minor. The average length of time that an individual had existed in CalGang was approximately 5.5 years.
CalGang can be accessed only by law enforcement officials for legitimate reasons only, and only on a need-to-know basis.
The CalGang audit requested by Ms.Weber was released in August of this year, and reveals that the database may contain a significant number of errors including the presence of dozens of individuals who were less than one year old when first added to the system. The audit also showed that hundreds of individuals that ought to have been removed from the system were, in fact, not.
The findings led Governor Jerry Brown to sign a bill in September that requires law enforcement to notify individuals whose names are added to CalGang, unless it can be shown that providing that disclosure would impact an ongoing criminal investigation.
The audit has shed some light on how gang databases are operated in general, and offers an opportunity for agencies across the country to improve policies and processes. Specifically, 28 Code of Federal Regulations (CFR) Part 23 (28 CFR Part 23) is a U.S. Department of Justice regulation that governs “the operation of criminal intelligence systems that are operated by and principally for the benefit of state, local, tribal, or territorial law enforcement agencies.”
CFR 28 Part 23
28 CFR Part 23 was designed as a regulation specific to multi-jurisdictional criminal intelligence (gang database) systems that receive federal grant funds. It is an excellent guide for intelligence agencies, as it attempts to fairly balance the intelligence needs of law enforcement with an individual’s rights to privacy.
Followed appropriately, 28 CFR Part 23 guidelines would minimize criticism of CalGang and other intelligence management systems.
“This report concluded that CalGang’s current oversight structure does not ensure that law enforcement agencies collect and maintain criminal intelligence in a manner that preserves individuals’ privacy rights,” wrote state auditor Elaine Howle in a letter to the governor and Legislature.
Of concern, the audit of CalGang also uncovered some instances where the data was used for purposes other than intended. Some agencies used the database for employment background screening, as an example.
The guidelines and regulations contained within 28 CFR Part 23 work to prevent these embarrassing and potentially unlawful scenarios by enforcing strict policies related to the input, storage, and dissemination of data.
28 CFR Part 23 regulations enforce how gang and criminal intelligence data is gathered, stored, and disseminated.
Gang and criminal intelligence data is defined within 28 CFR Part 23 as “data which has been evaluated to determine that:
A) it is relevant to the identification of, and the criminal activity engaged in by, an individual who – or an organization which – is reasonably suspected of involvement in criminal activity, and
B) meets criminal intelligence system submission criteria”
The ‘submission criteria’ is essentially the basis for something to be entered into the gang intelligence system. The criteria include the following:
A reasonable suspicion that an individual is relevant to the criminal activity
Prospective information to be entered is relevant to the criminal activity
Information does not include data related to political, religious, or social views unless that information related directly to the criminal activity that formed the basis for focus on the gang or group
Information was not obtained in violation of any federal, state, or local law or ordinance
Information establishes sufficient facts to give trained law enforcement officials a basis to believe that an individual or gang/organization is involved in a definable criminal activity
Data that is deemed to be irrelevant and unimportant should be purged from the system. This is true even if the data is discovered to be noncompliant before five years.
Perhaps the most important element of a gang database system complying with 28 CFR Part 23 is that no information whatsoever from the database should be disseminated without a legitimate law enforcement reason, such as criminal investigation cases and charges being filed against a suspect.
CalGang is an important and vital part of California law enforcement’s ability to deter and investigate gang related activities. A system this large is bound to contain some errors – both in data and judgement. That said, following and adhering to the guidelines of 28 CFR Part 23 may just prevent other agencies from undergoing such a painful public flogging.
The backbone of any functioning criminal intelligence unit is the strength of its intel files and/or gang records. Best practices for gang intelligence suggests that agencies should regularly update and contribute gang intelligence to a specialized gang intelligence system (aka gang database). These intelligence systems can manage and store thousands or millions of records of gangs, their activities, and their members.
With gang intelligence software, authorized users may read and update specific files, search and retrieve photos/videos/audio, and generally utilize the solution to assist investigation efforts. An example of some attributes stored within a gang intelligence system are:
Activities
Locations
Names
Vehicles
Addresses
Tattoos
Marks and Scars
Incidents
Reports
Tips
Aliases
Properly utilized, the gang intelligence system should allow the collection, analysis, storage and retrieval of data that qualifies as criminal intelligence. The data should only be disseminated to agency members with a specific need, and that need should be logged as part of the dissemination.
Gang Intelligence Integrity
With a gang intelligence database, agencies must preserve the integrity of the system through security and access restriction from unauthorized users – internal and external – because of constitutional protection for individuals whose personal information is contained within the system.
Importantly, for gang intelligence, a rigid purging process must be adhered to as this ensures the integrity and credibility of the data. If, for example, a record has not been reviewed or appended for a period of five years, best practices suggest that the record be purged.
Access governance is also critical to gang intelligence systems to ensure integrity of the data entered and maintained and, importantly, to comply with applicable regional, state, and federal laws.
Gang / Criminal Intelligence and U.S. Law
The United States Constitution prohibits the criminalization of mere membership in a gang (or other similar organization). There is nothing illegal about being a gang member, according to our country’s laws. However, it is perfectly legal for agencies to add gang members to the database even if no crime has been committed by that member.
The tracking and storage of this data is widely criticized, however. Opponents suggest that agencies are profiling or targeting groups that are not engaged in criminal activities, and/or installing a ‘guilt by association’ mentality by tracking those members.
Conversely, advocates of gang intelligence database systems know that law enforcement has a legitimate interest in monitoring the individuals and groups engaged in ‘group criminal behavior’.
The back-and-forth between sides creates tension between the rights of society to be protected by law enforcement, and the individual privacy expectations of gang members.
CFR 28 Part 23
The result of these competing interests is something called Code of Federal Regulations, Title 28, Part 23 (CFR 28 Part 23) which details the requirements for gathering, entering, storing, and disseminating information about individuals and organizations (gangs) into an intelligence system.
28 CFR Part 23 was designed as a regulation specific to multi-jurisdictional intelligence systems that have received federal grant funds for the development or purchase of the gang database. It is, however, an excellent guide for individual agencies, as the regulation attempts to fairly balance the intelligence needs of law enforcement against individual privacy requirements. In other words, it helps agencies get their jobs done without violating individual rights.
Compliance with 28 CFR Part 23 in Gang Intelligence
Gang and criminal intelligence data is defined within 28 CFR Part 23 as “data which has been evaluated to determine that:
A) it is relevant to the identification of, and the criminal activity engaged in by, an individual who – or an organization which – is reasonably suspected of involvement in criminal activity, and
B) meets criminal intelligence system submission criteria”
The ‘submission criteria’ is essentially the basis for something to be entered into the gang intelligence system. The criteria include the following:
A reasonable suspicion that an individual is relevant to the criminal activity
Prospective information to be entered is relevant to the criminal activity
Information does not include data related to political, religious, or social views unless that information related directly to the criminal activity that formed the basis for focus on the gang or group
Information was not obtained in violation of any federal, state, or local law or ordinance
Information establishes sufficient facts to give trained law enforcement officials a basis to believe that an individual or gang/organization is involved in a definable criminal activity
28 CFR Part 23 compliant software
As referenced above, 28 CFR Part 23 also indicates that information contained within a compliant database or criminal intelligence system must be reviewed and evaluated for relevance and importance every five years. Data that is deemed to be irrelevant and unimportant should be purged from the system. This is true even if the data is discovered to be noncompliant before five years.
Perhaps the most important element of a gang database system complying with 28 CFR Part 23 is that no information whatsoever from the database should be disseminated without a legitimate law enforcement reason, such as criminal investigation cases and charges being filed against a suspect.
Conclusion
If managing a gang intelligence system seems intimidating, it ought not be. If an agency desires to comply with 28 CFR Part 23, the rules for managing such as system are clearly spelled out. If an agency simply wants to collect and manage data outside of the federal guidelines – and has not accepted federal grant monies for such a program – they are free to do so as long as the system meets the security and ‘common sense’ guidelines that protect an individual’s right to privacy.
June 1, 2016 (Austin, TX) Crime Tech Solutions, LLC, a leading provider of analytics and investigation software for law enforcement and commercial markets, today announced that it has acquired Cleveland, TN based Case Closed Software in a cash transaction. The terms of the deal were not released, but according to Crime Tech Solutions’ founder and president Douglas Wood, the acquisition brings together two dynamic and fast-growing software companies with an unparalleled complement of technologies.
“For Crime Tech Solutions, the opportunity to add Case Closed Software into the fold was too good to pass up” said Mr. Wood. “We think that the technology offered by Case Closed helps to further differentiate us in the market as the price performance leader for this type of investigative solution.”
Crime Tech Solutions, based in the city of Leander, TX, delivers advanced analytics and investigation software to commercial investigators and law enforcement agencies across the globe. Their solution suite includes criminal intelligence software, sophisticated crime analytics with geospatial mapping, and powerful link analysis and visualization software. The company says that the addition of Case Closed Software expands those offerings even further.
Case Closed Software develops and markets investigative case management software specifically designed for law enforcement agencies. The suite is built around four primary software products including best-in-class investigative case management software, property and evidence tracking, a gang database tool, and an integrated link analysis and data visualization tool. The company also plans to release the solution as Case Closed Cloud for cloud-based access.
“Case Closed couldn’t be happier than to be joining Crime Tech Solutions,” said Keith Weigand, the company’s founder. “The blending of our technologies creates a suite that will add tremendous value to our mutual customers, and will be hard for others to duplicate.”
According to both Mr. Weigand and Mr. Wood, the name Case Closed will continue on as the product brand, given its widespread popularity and loyal customer base. Crime Tech Solutions is expected to retain all Case Closed employees, with Mr. Weigand joining as the company’s chief technical officer.
Crime Tech Solutions says it expects continued growth via ongoing software sales and strategic acquisitions. About Crime Tech Solutions
(NOTE: Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. Our offerings include sophisticated Case Closed™ investigative case management and major case management, GangBuster™ gang intelligence software, powerful link analysis software, evidence management, mobile applications for law enforcement, comprehensive crime analytics with mapping and predictive policing, and 28 CFR Part 23 compliant criminal intelligence database management systems.)
Posted by Crime Tech Solutions
Gangs are everywhere, it seems.
They’re known and feared across the world. Their nasty reputations are due to the nature of their crimes: arson, murder, drug-trafficking, armed robbery, etc.. But today’s street gangs are less The Wire and more Wired.
In the digital era, gangs are putting an increased amount of focus on white-collar crimes. In April, members of a California gang were convicted of crimes including identity theft and credit card fraud.
In New York, a gang made $1,500,000 in a year running a money order scam. A New Jersey chapter of the Crips manufactured counterfeit gift cards. Florida gangs are stealing identities to file false fax returns.
Diedre Butler, a unit chief at the National Gang Intelligence Center, says gangs are switching to financial crimes because, “the likelihood of being caught is less, the sentences once you are caught are less, and the actual monetary gain is much higher.” Gangs are also using social media such as facebook as recruitment tools, and to present an image of toughness online. Authorities are learning to closely monitor social media for evidence of gang activity.
The merging of gang crime and financial crime poses a problem for police departments who often have separate units for dealing with each type of crime. Police also warn that gangs are still as violent as ever, despite their foray into white-collar crimes, causing the NYPD to take measures such as introducing a Grand Larceny Division.
The world is becoming increasingly digitized, and criminals will always follow the money. In order for law enforcement to fight this new wave of crime they must be proactive and adapt to the modern world. Crime Tech Solutions is proud to deliver GangBuster™ the industry’s price performance leading gang intelligence software.
“Task force members can easily add gang members for review, gang events, scars/marks/tattoos, and a host of other important information for the purpose of battling drugs and gangs”, said a Case Closed Software spokesperson.
El Paso, TX – Gang investigators were told a suspect in surveillance footage matched the description of “Flaco”, a known gang member in the area.
The United States Constitution prohibits the criminalization of mere membership in a gang (or other similar organization). There is nothing illegal about being a gang member, according to our country’s laws. However, it is perfectly legal for agencies to add gang members to the database even if no crime has been committed by that member. 