Category Archives: Cloud Software

Case Closed Cloud adds Multi-State Natural Resources Task Force

(September 20, 2018) Austin, TX – Case Closed Software® announced today that a 5 State Natural Resources/Law Enforcement Task Force has begun working on the Case Closed Cloud™ platform for advanced investigative case management.

imageedit_1_5054046854.pngThe task force – consisting of natural resources law enforcement agents from Illinois, Tennessee, Ohio, Indiana, and Missouri – selected Case Closed Cloud due to its ease-of-use, quick deployment model, and cost-effective pricing.

 

“We are thrilled to add another big name multi-jurisdictional task force to our group of cloud customers,  said Douglas Wood, CEO of Case Closed Cloud’s parent company Crime Technology Solutions, LLC. “Our SaaS offering is now used by agencies, security firms, drug task forces, and other investigative organizations both here in the U.S. and overseas”,

Case Closed Cloud is an ultra secure, CJIS-compliant investigation case management system designed for investigative agencies that want to stay organized and manage cases more easily. The browser-based system includes functionality for tracking cases, investigator actions and supplemental reports, evidence (both physical and electronic), reporting, tips and leads, and much more.

“Cloud software has so many benefits for law enforcement. It is the fastest growing segment of the market by far.” added Mr. Wood.
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For more information on how Case Closed Cloud can help you revolutionize your investigative unit, visit https://www.caseclosedcloud.com

 

 

Case Actions: The Baseline for Productive Investigations.

Let’s face it… RMS software, by and large, is not designed for managing major cases. Agencies know it, and the RMS vendors know it. For them, the notion of managing the complexities of major case investigations is an afterthought at best.

(The answer I give to these inquiries, by the way, is that any good investigation management software should have capabilities to ingest data from other law enforcement products, including RMS).

The more important point, however, is recognizing that criminal investigators gather vasts amounts of information during the course of an investigation. Witness statements, interviews, interrogations, tips, leads, informant statements, audio files, video files, photos, and much more. Too often, agents must rely on their RMS systems which, per above, are not purpose-built for investigations. Investigators also rely heavily on paper files and file cabinets full of notes, search warrants, and physical evidence.

Fortunately, there is an alternative… purpose built investigation case management software that utilizes what I call ‘Case Actions’ as the underlying workflow. Case Actions are the individual actions that an investigation unit takes in pursuit of closing a case. Case Actions are expansive in nature, and include:

  • Crime Scene Visits
  • Interviews
  • Interrogations
  • Knock ‘n Talks
  • Surveillance
  • DNA
  • Search Warrants
  • Affidavits
  • Controlled Buys
  • Arrests

… and much, much more. You get the idea, though.

By effectively logging each Case Action in a particular Case, the investigators (and management) are able to quickly and visually recognize the status of the case, and what further actions should be taken. Each Case Action leads to new information… which leads to new Case Actions. And the beat goes on. Hopefully, sooner rather than later, enough information is garnered to close the case. That’s the power of Case Action based workflow.

WIth the Case Action based approach, each Case Action is tied to Persons, Locations, Vehicles, etc. As a result, robust dossiers of these things are built without the individual agent(s) even realizing it.

By utilizing an investigation case management solution that is based upon Case Actions, law enforcement can leverage information from previously-entered data such as telephone numbers, evidence items, addresses, persons, gang members, etc. The Case Actions feed themselves – and each other – to build a valuable repository of investigative information.

An example: A detective has received a tip that Doug Wood is involved in a particular criminal activity. By accessing her Case Action-based system, she quickly learns that Doug Wood has been a Suspect in Case 1 (belonging to an entirely different investigator), and a Witness in Case 2 (belonging to a third investigator).

She also learns (via Case Actions performed by the Gang Unit) that Doug Wood shares an address with a confirmed Gang Member and goes by the nickname ‘Woody’. She also sees Doug’s previous addresses, telephone numbers, work history, social media accounts and so on… each of which has been logged as part of completely unique Case Actions.

That is the power of Case Actions based investigation management software. Because each previous Case Action involving Doug Wood was logged, the current investigator has a goldmine of information at her fingertips.

Case Closed Software is the leading provider of Case Action based investigation case management software for law enforcement. Contact Us for a demo today!

Investigation Software: Sunshine through the Cloud

As we have noted in previous posts, “The Cloud” is one of those terms that seem intimidating to the uninitiated. You hear about it all the time, yet many people aren’t quite sure what it is, exactly. This misunderstanding of technology is seen in all sorts of environments, from business to law enforcement.
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This is especially unfortunate in the world of law enforcement because using cloud-based solutions can enhance productivity, foster better communication between agencies, and reduce operating costs. Simply put, law enforcement must adapt to this internet-based technology or be left in the 20th century.
Traditionally, police data has been kept in separate hubs referred to as “siloes”. Each type of task a law enforcement officer performs may require accessing data from a different silo. For example, a detective may need to access arrest records and phone records from two different places. With cloud-based solutions, police can access or submit data from any device that is linked to a single central hub. This cuts out a ton of unnecessary clerical work and leaves law enforcement with more time and resources to actually enforce the law.
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Accessing crucial data from mobile devices allows officers to be more situationally aware as well, which increases officer safety. Additionally, rather than hosting their own servers and maintaining physical records of data, agencies can spend just a fraction of the cost for access to servers hosted off-site, in the cloud, without forfeiting any ease of access.
The cloud is also becoming less cost prohibitive. Cloud services are not only becoming less expensive, but the ability to pay for only the data that is used is an advantage for agencies that previously had to guess how much bandwidth or server space they would need. Additionally, ease of access to security updates keeps vital information secure from malicious hackers who would access the data for nefarious purposes.
The cloud is the obvious solution for data storage in the 21st century. From business to law enforcement, organizations that utilize the cloud can be sure there are clear skies ahead.
Douglas Wood is CEO of Crime Technology Solutions, LLC and Case Closed Software, a provider of on-premise and cloud-based investigation software for law enforcement and other investigative agencies.

Multi-Jurisdiction Drug Task Force in TN Implements Case Closed Cloud™

tennessee(April 10, 2018) Austin, TX – A large, multi-jurisdictional drug and violent crimes task force in Tennessee is battling the opioid epidemic with the help of Case Closed Cloud™ Software. The CJIS-Compliant investigation case management software includes a fully-featured Gang Database and functionality for managing Confidential Informants.
Of special interest to the Judicial Drug and Violent Crimes Task Force is the functionality for task force members – irrespective of Agency – to access the software on any device and from any location.
surveillance“Task force members can easily add gang members for review, gang events, scars/marks/tattoos, and a host of other important information for the purpose of battling drugs and gangs”, said a Case Closed Software spokesperson.
The software helps ensure individual gang members’ civil liberties are not violated through a rigid ‘member approval’ process, and an automated purging process.
“Case Closed Cloud helps the task force organize their efforts, collect vital intelligence, and investigate crimes across jurisdictions”, said the spokesperson.
For more information on Case Closed Cloud, please click HERE.

The Taxman Cometh (With Case Closed Cloud™)

(March 5, 2018) Austin, TX – Case Closed Software® announced today that one of the largest constitutional tax collectors in the state of Florida has selected Case Closed Cloud™ as its next-generation investigative case management platform.
The county office serves approximately 1.5M residents,  and is involved in the collection of taxes and the investigation of all related criminal cases. Through Case Closed Cloud, the agency will easily manage files and documents associated with individual cases and specific case actions.
The agency acts an independent agency to be free from influence by local or state agencies that have the power to levy taxes, and serves the county as its agent for the administration of varying taxes.
“A unique feature of Case Closed Cloud is the ability for agencies to use their own forms in conjunction with the software”, said Douglas Wood, president of Case Closed Software. “The tax collector’s office will have full access to all of the materials they need, wherever they need them, through our cloud-based case management software”.
Case Closed Cloud is an innovative new Software-as-a-Service (SaaS) investigation management platform from Crime Tech Solutions, LLC – a leading provider of software to law enforcement, state agencies, and other investigative agencies.
“Case Close Cloud is an innovative new offering, and is already disrupting the case management industry”, said Douglas Wood, the company’s founder and chief executive. “This new customer chose us specifically for our unparalleled feature set, and because they can literally start using the system immediately without any internal IT headaches.”
Case Closed Software offers its software in both ‘on-premise’ and ‘cloud-based’ deployments, meaning that customers can quickly deploy the functionality in the manner that best suits their business requirements.

Case Closed Cloud™ Announces Large U.S. Federal Contract

(January 22, 2018) Washington, DC – Case Closed Software® announced today that a large US Federal Government Executive Department has selected Case Closed Cloud™ as its next-generation investigative case management platform.

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The Department, with over 50,000 employees, is involved in investigating criminal cases and enforcing industry compliance in conjunction with their counterparts in all 50 U.S. States.

Case Closed Cloud is an innovative new Software-as-a-Service (SaaS) investigation management platform from Crime Tech Solutions, LLC – a leading provider of software to law enforcement, state agencies, and other investigative agencies.

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“Case Close Cloud is an innovative new offering, and is already disrupting the case management industry”, said Douglas Wood, the company’s founder and chief executive. “This new customer chose us specifically for our unparalleled feature set, and because they can begin using the system without any significant upfront costs or IT requirements.”

Case Closed Software offers its software in both ‘on-premise’ and ‘cloud-based’ deployments, meaning that customers can quickly deploy the functionality in the manner that best suits their business requirements.

“The five year contract gives the customer access to our full suite of case management and big data investigation analytics”, added Mehul Panchal, Case Closed Software’s chief technology officer.

Copying Software | Stealing Data

If there was ever a reason to consider cloud-based investigation management software, this is it…
Personal identifying information (PII) related to nearly a quarter million DHS employees (and others connected with the agency) was compromised back in 2014. In May, the Homeland Security IG office found a copy of its investigative case management system—and the reams of personal information contained within it – in the possession of a former office employee, according to a department statement. Read the full story here.
Case Closed Cloud is a secure, cloud-based investigation case management solution for government and other investigation agencies. There is no software for employees to copy or download.
 

Case Closed Software® Announces Cloud Version of Industry Leading Investigation Case Management Software.

November 29, 2017 (Austin, TX)   Case Closed Software®, a leader in the development of investigation software for law enforcement and commercial agencies, today announced the upcoming availability of Case Closed Cloud™, a software-as-a-service (SaaS) version of the company’s industry-leading investigative case management software.
The new offering comes on the heels of the company’s recent announcement regarding a strategic partnership with big data investigation analytics provider, Visallo®, to become the only true alternative to investigation software offered by large multinationals and Silicon Valley ‘unicorns’.
Case Closed Software is widely deployed in North America and abroad, and is generally considered to be the most feature-rich investigation platform available on the market.

“The time is right for a hybrid cloud-based investigation management platform. The software can either be accessed via the cloud or installed on premise.”

“The new version is designed to be hosted either in our secure cloud or behind the customers’ firewall”, said Douglas Wood, President of Case Closed Software. “More than half of all law enforcement agencies in the U.S. already use some type of cloud-based technologies, and the time is right for a true cloud-based investigation management platform. Through the Case Closed Cloud delivery model, our clients can access the software on any device, from any location. Customers can expect to see lower upfront costs, reduced infrastructure requirements, and a much faster deployment model.”
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According to the company, Case Closed Cloud is extremely secure, and allows agencies to manage, investigate, and close more cases, more quickly. The platform is designed to integrate with existing systems, both internal and external, that assist investigators in gathering the information that helps them throughout the investigative process.
Case Closed Cloud is developed using cutting-edge technologies, and includes specialized functionality for investigation workflow management, task and assignment support, ad hoc reporting, integrated visual link analysis, high powered big data and text analytics, confidential informant management, evidence and property tracking, a gang database module, and much more.

We expect to be live with our first SaaS customers before the end of the year.

“Case Closed is designed by former law enforcement investigators, specifically for this market”, added Tyler Wood, the company’s Director of Operations. “Over the past year, we have been approached several times by customers and business partners looking for us to deliver our functionality via the cloud.  We expect to be live with our first SaaS customers before the end of the year.”
The company said that Case Closed Cloud allows organizations to quickly implement and utilize the investigation management solution without large upfront licensing fees, and with less strain on IT resources.
About Case Closed Software
imageedit_12_9184783838Case Closed Software is the Texas-based leader in delivering investigation software to law enforcement and other investigation agencies. Developed by former law enforcement officials, the company’s software is used by dozens of agencies across the U.S. and beyond for investigation management, criminal intelligence, and powerful investigation analytics. For more information, visit https://www.caseclosedsoftware.com