Tag Archives: case management software

Copying Software | Stealing Data

If there was ever a reason to consider cloud-based investigation management software, this is it…
Personal identifying information (PII) related to nearly a quarter million DHS employees (and others connected with the agency) was compromised back in 2014. In May, the Homeland Security IG office found a copy of its investigative case management system—and the reams of personal information contained within it – in the possession of a former office employee, according to a department statement. Read the full story here.
Case Closed Cloud is a secure, cloud-based investigation case management solution for government and other investigation agencies. There is no software for employees to copy or download.
 

Case Closed Software® Announces Cloud Version of Industry Leading Investigation Case Management Software.

November 29, 2017 (Austin, TX)   Case Closed Software®, a leader in the development of investigation software for law enforcement and commercial agencies, today announced the upcoming availability of Case Closed Cloud™, a software-as-a-service (SaaS) version of the company’s industry-leading investigative case management software.
The new offering comes on the heels of the company’s recent announcement regarding a strategic partnership with big data investigation analytics provider, Visallo®, to become the only true alternative to investigation software offered by large multinationals and Silicon Valley ‘unicorns’.
Case Closed Software is widely deployed in North America and abroad, and is generally considered to be the most feature-rich investigation platform available on the market.

“The time is right for a hybrid cloud-based investigation management platform. The software can either be accessed via the cloud or installed on premise.”

“The new version is designed to be hosted either in our secure cloud or behind the customers’ firewall”, said Douglas Wood, President of Case Closed Software. “More than half of all law enforcement agencies in the U.S. already use some type of cloud-based technologies, and the time is right for a true cloud-based investigation management platform. Through the Case Closed Cloud delivery model, our clients can access the software on any device, from any location. Customers can expect to see lower upfront costs, reduced infrastructure requirements, and a much faster deployment model.”
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According to the company, Case Closed Cloud is extremely secure, and allows agencies to manage, investigate, and close more cases, more quickly. The platform is designed to integrate with existing systems, both internal and external, that assist investigators in gathering the information that helps them throughout the investigative process.
Case Closed Cloud is developed using cutting-edge technologies, and includes specialized functionality for investigation workflow management, task and assignment support, ad hoc reporting, integrated visual link analysis, high powered big data and text analytics, confidential informant management, evidence and property tracking, a gang database module, and much more.

We expect to be live with our first SaaS customers before the end of the year.

“Case Closed is designed by former law enforcement investigators, specifically for this market”, added Tyler Wood, the company’s Director of Operations. “Over the past year, we have been approached several times by customers and business partners looking for us to deliver our functionality via the cloud.  We expect to be live with our first SaaS customers before the end of the year.”
The company said that Case Closed Cloud allows organizations to quickly implement and utilize the investigation management solution without large upfront licensing fees, and with less strain on IT resources.
About Case Closed Software
imageedit_12_9184783838Case Closed Software is the Texas-based leader in delivering investigation software to law enforcement and other investigation agencies. Developed by former law enforcement officials, the company’s software is used by dozens of agencies across the U.S. and beyond for investigation management, criminal intelligence, and powerful investigation analytics. For more information, visit https://www.caseclosedsoftware.com

Video: Best Practices for Criminal Investigation Management

Sponsored by Case Closed Software, this 25 minute video features author and former law enforcement official Daniel McDevitt as he overviews some of the best practices developed over his 40+ year career in criminal investigations.
Daniel is the author of Managing The Investigation Unit, and Major Case Management, and is recognized across the country as a leading expert in this field.
Grab a coffee, sit back, and watch the video HERE on YouTube.

Data Analytics Transforms Policing

Visallo_CTSGreat article from our friends at Visallo!

As police find new methods of tracking and solving crime, their needs and priorities in a data analytics strategy are bound to continuously evolve.

Be sure to read the article at the popular Visallo Blog, and for more information on how Visallo and Crime Tech Solutions are changing the investigation analytics world, contact us with the form below.


 
 
 

Visallo and Crime Tech Solutions: Partners in Crime-Fighting Software

Sterling, VA (August 24, 2017)Visallo, the Sterling, VA based provider of investigation analytics software, and only true competitor to Silicon Valley giant Palantir, today announced a strategic partnership with Crime Tech Solutions out of Leander, TX.

Visallo_CTSAccording to Jeff Kunkle, President of Visallo, the partnership enhances his company’s suite of easy-to-use, web-based data visualization tools for investigative link analysis, data discovery, crime analytics and geospatial analysis with Crime Tech Solutions’ powerful and flexible Case Closed investigation case management software.

“Visallo is designed for intelligence analysts, law enforcement investigators, and fraud analysts who need easy to use tools to help them discover and visualize complex relationships within vast amounts of data without resorting to time-consuming, ad-hoc, and error-prone manual processes,” said Mr. Kunkle. “These are analysts that want to make sure they don’t miss important non-obvious insights during their investigations, want to produce more accurate, thorough, and defensible conclusions, and ultimately seek to be more accomplished investigators able to tackle the toughest cases.”

Tyler Wood, VP of Operations at Crime Tech Solutions added, “Where Visallo does much of the big data analytics, the Case Closed software is specifically designed for investigative process and major case management. The software manages the entire investigation workflow from start to finish and includes functionality such as task management, alerting, communications, evidence management, and a great deal more.”

Until now, investigative agencies had to turn to multi-million dollar solutions from behemoth multinational companies for this combined functionality. The partnership is designed to give customers more investigation functionality at a price point that can scale down to smaller groups. “For years, only the largest law enforcement and federal agencies could afford to purchase these types of advanced tools,” added Mr. Kunkle. “The partnership between Visallo and Crime Tech Solutions changes that reality.”

The companies have indicated that integration efforts are already underway to ensure a seamless and user-friendly experience.

About Visallo
Visallo helps investigators of all types produce more accurate, thorough, and timely analysis with a software platform to help them discover, visualize, and understand complex relationships hidden in massive amounts of data. Visallo’s all-in-one suite of easy-to-use, web-based, visualization tools and machine learning data analysis algorithms augment the investigator’s hard-earned experience and intuition with data-driven insights that would be difficult, if not impossible, to discover otherwise.

About Crime Tech Solutions
Crime Tech Solutions develops and markets a robust suite of powerful software solutions designed for intelligence and investigation teams. Their flagship products include the popular Case Closed™ investigation platform and IntelNexus™, an advanced criminal intelligence management software.

Gang Database leads to Arrest

2017-04-17-image-2El Paso, TX – Gang investigators were told a suspect in surveillance footage matched the description of “Flaco”, a known gang member in the area.
A search of a gang database identified “Flaco” as 32 year old Fidel Trevino, a court document states.

See the original story HERE at kvia.com
Crime Tech Solutions develops and markets the industry leading GangBuster™ gang tracking software for law enforcement. The company offers a suite of crime-fighting software including case management, link analysis, criminal intelligence management, and advanced crime analytics.

The Sunny Side of Cloud-Based Solutions

shutterstock-cloud-computingCloud computing for law enforcement, in simple terms, refers to software hosted off-agency and available to the user through their internet connection. This type of software-as-a-service, or “SaaS” offers several advantages over software that is hosted locally on the user’s hardware.

Computer hardware is always being tweaked and improved upon, and state-of-the-art equipment can become obsolete extremely quickly in this environment. Many vital pieces of software that law enforcement rely on can be extremely demanding of hardware resources. With cloud-based software solutions, the software and the hardware required to run it are maintained offsite. The agency users simply access the software through an internet browser on a computer or smart phone, and have access to all the functionality of the software with none of the costs or hassle involved in hosting locally. These costs also include maintenance and security. 

Cloud-based solutions such as Case Closed Cloud also allow for software to be more portable, as the software can be easily and readily accessed by any user with a smart phone. In addition, compatibility across platforms becomes less of an issue, as the software only needs an internet browser to function. This means law enforcement officials can seamlessly move from using a MacBook at work, to their Windows Phone at lunch, to a Linux based PC at home, without having three separate installs with varying functionality. 

cloud-computing-benefitThere are some things to look out for. While having software and hardware off-site offers great advantages, it’s important to note that data is hosted off-site as well. It’s important to carefully navigate the terms of use and make certain that the agency is not signing away the rights to important, classified, or proprietary data. 

Still, the major advantages of cloud-based software make it a powerful and very accessible tool for law enforcement. The simplicity and ease of access are defining characteristics of the cloud-based revolution.

The Case for Software as a Service in Law Enforcement

 

Police officers protesting against budget cuts join public sector workers striking over pensionsState and local law enforcement agencies face a growing number of challenges due to lack of resources and the ever-dwindling public coffers. As a result of  legacy technologies that compound costs – through maintenance fees, implementation expenses, hardware purchases, and software upgrades – agencies are constantly challenged to do more with less.

 

To reduce cost and increase flexibility, more and more law enforcement departments are motivated to try cloud computing- Software as a service (SaaS). The benefits of SaaS to law enforcement agencies are many and varied.

 

Reduced Investment in Software Setup

 

shutterstock-cloud-computingThe majority of the law enforcement organizations already have the needed IT infrastructure to access SaaS applications. The essential requirement is a secure and stable Internet connection with devices that can access the web.

 

Cloud Computing Lessens Technical Effort

 

With SaaS solutions, agencies can easily store data or run applications which are accessible from any web-connected device at anywhere and anytime. Instead of investing in capital expenses such as software and computer servers, departments can effectively rent these on a variable payment plan.

 

Rapid Deployment

 

SaaS is typically ready-baked for its adopters. Through SaaS, agencies eliminate much of the delays of a traditional software deployment. Once subscribed, users can literally begin enjoying the benefit of the platform immediately. Contrast that to standard software deployments which can take weeks or months to spin up.

 

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System Maintenance is Automatic

 

Maintenance costs for SaaS subscribers are almost free. As part of their subscription fee, the SaaS provider manages upgrades, bandwidth adjustment, and bug fixes. It removes many of the headaches that an agency’s IT group experiences with new software versions and updates.

 

Traditional Policies Can Confound Adoption

 

Even though many US agencies are already using – or considering – cloud computing, adoption of SaaS is still a tricky decision for law enforcement. Because of the need to safeguard sensitive and confidential information that is saved offsite, the pace is slower than other market segments. That tide, however, is turning.

Case Closed Software is a leading provider of investigative case management software for law enforcement agencies across the country.

 

Tennessee county turns to Case Closed for investigation management

(March 27, 2017) Case Closed™ Software, a division of crime fighting software leader Crime Tech Solutions, LLC, announced today that they have signed contract with a large well-known and historic county in Tennessee.
tennesseeThe mid-sized Sheriff’s Department in the Volunteer State chose Case Closed Software after a long, thorough search for a solution provider capable of delivering “a feature-rich, affordable solution for managing investigations and the investigative unit”. The core modules of the software include Investigative Case Management, Link Analysis, Confidential Informants Management, Property & Evidence, Gang Tracking, and Departmental Reporting. According to a company spokesperson, the software also includes a mobile application for investigators in the field, and real-time alerting designed to help agencies solve crimes faster.
Case Closed Software said that the solution is being installed immediately, and that the agency will be fully implemented by April 30, 2017.
For more information on Case Closed, visit www.caseclosedsoftware.com
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The Case for Investigative Case Management

Lost in the news of the recent demise of New Zealand based crime-fighting software developer Wynyard Group, is an interesting report published just weeks before the company ceased operations.

55According to the study, just 55% of U.S. law enforcement agencies currently utilize investigative case management software (CMS), and the majority of users are unhappy with their current systems.

Thirty-seven percent of the study respondents are not currently using any type of automated system, and rely mainly on paper files and spreadsheets to manage their investigations.

Investigative case management software has long been the domain of larger agencies and departments, and is only now truly affordable for smaller departments. The software allows investigators to manage the investigation process from start to finish. The more robust software allows agencies to assign cases and tasks, manage deadlines, store and maintain physical and multimedia evidence, and to search for relevant information across disparate databases.

According to a press release issued at the time, the survey queried users on how likely they would be to recommend their current system to another agency. While most users were unhappy with their current investigative case management system, there was a clear difference between agencies using commercial-off-the-shelf (COTS) software and those using home grown, legacy systems. The latter fared very poorly in the survey results.

The survey also measured the use of smart devices by front-line officers. Forty three percent indicated that they currently utilize smart phones and tablet computers, and 23% indicated they had neither device.

The most-desired features in investigative management software include:

  • Management Dashboards
  • Reports – Standard and ad hoc
  • Case Assignment and Reminders
  • Actions and Incident Management
  • Mobile and Front-Line Case Access
  • Evidence Management and Chain-of-Custody
  • Multimedia Handling
  • Audit Logs
  • Collaboration
  • Gangs and Organized Crime Management
  • Data Visualization and Link Analysis
  • Case Closure / Evidence Brief

An investigative case management system for law enforcement and commercial investigation agencies is rapidly becoming a ‘must-have’. In an era of shrinking budgets and competing resources, a high value is placed on getting the biggest ‘bang for the buck’. The study indicates that agencies are looking to maximize the value of their investigative case management software by incorporating a robust feature set with an affordable price.

Case Closed Software, a division of Crime Tech Solutions, is a powerful and affordable investigative case management solution for law enforcement agencies. Case Closed is also available via the cloud with the innovative Case Closed Cloud. Created by former law enforcement investigators, the COTS software is designed with ease-of-use in mind. The software is deployed in agencies – large and small – across the country.