According to Jeff Kunkle, President of Visallo, the partnership enhances his company’s suite of easy-to-use, web-based data visualization tools for investigative link analysis, data discovery, crime analytics and geospatial analysis with Crime Tech Solutions’ powerful and flexible Case Closed investigation case management software.
“Visallo is designed for intelligence analysts, law enforcement investigators, and fraud analysts who need easy to use tools to help them discover and visualize complex relationships within vast amounts of data without resorting to time-consuming, ad-hoc, and error-prone manual processes,” said Mr. Kunkle. “These are analysts that want to make sure they don’t miss important non-obvious insights during their investigations, want to produce more accurate, thorough, and defensible conclusions, and ultimately seek to be more accomplished investigators able to tackle the toughest cases.”
Tyler Wood, VP of Operations at Crime Tech Solutions added, “Where Visallo does much of the big data analytics, the Case Closed software is specifically designed for investigative process and major case management. The software manages the entire investigation workflow from start to finish and includes functionality such as task management, alerting, communications, evidence management, and a great deal more.”
Until now, investigative agencies had to turn to multi-million dollar solutions from behemoth multinational companies for this combined functionality. The partnership is designed to give customers more investigation functionality at a price point that can scale down to smaller groups. “For years, only the largest law enforcement and federal agencies could afford to purchase these types of advanced tools,” added Mr. Kunkle. “The partnership between Visallo and Crime Tech Solutions changes that reality.”
The companies have indicated that integration efforts are already underway to ensure a seamless and user-friendly experience.
About Visallo Visallo helps investigators of all types produce more accurate, thorough, and timely analysis with a software platform to help them discover, visualize, and understand complex relationships hidden in massive amounts of data. Visallo’s all-in-one suite of easy-to-use, web-based, visualization tools and machine learning data analysis algorithms augment the investigator’s hard-earned experience and intuition with data-driven insights that would be difficult, if not impossible, to discover otherwise.
About Crime Tech Solutions Crime Tech Solutions develops and markets a robust suite of powerful software solutions designed for intelligence and investigation teams. Their flagship products include the popular Case Closed™ investigation platform and IntelNexus™, an advanced criminal intelligence management software.
Posted by Tyler Wood, Director of Operations at Case Closed Software.
Investigation Case Management (ICM) and Major Case Management (MCM) for law enforcement have always required a great deal of effort. Keeping track of every lead, every record, every relevant piece of information always takes time and manpower. Especially if the agency is stuck using paper-based files, cluttered file cabinets, and disorganized evidence rooms.
Modern case management technology allows the complex task of filing and organizing to be done in a simple piece of software, allowing the job to be done more quickly and with less risk of error. Unfortunately, many law enforcement agencies today are still using the traditional method of case management, even though a software approach has several distinct advantages: Simplicity. Managing all the relevant paperwork and information for criminal investigations is labor intensive and susceptible to human error. A person must file all documentation such as witness reports, suspect information, crime scene reports, etc… into a file cabinet to be retrieved manually when needed. This creates a likelihood that something will eventually be placed in the wrong folder and an investigation could be weakened or compromised. A powerful case management software, however, will store all this data electronically on a central database. Data is able to be searched for and retrieved instantaneously by any authorized investigator. This streamlines the investigation process and makes document filing safer and less prone to error. Cross-referencing. Paper copies of data, obviously, cannot be automatically searched through. If evidence from Investigation A happens to also be relevant to Investigation B, then with a traditional filing system and investigator would have to recall that information from memory then physically search through the files in order to find the relevant data. An electronic system will come with a powerful search function and the ability to cross reference against other investigation files with the click of a button. This allows law enforcement to more quickly gather relevant data.
In addition, law enforcement can also instantly share data between agencies. The sharing of data across agencies makes law enforcement across the nation more effective. Cross-referencing is a very important feature to have, especially when dealing with gangs and other organized crime in which evidence may be spread out among several related suspects.
Control. Using a secure electronic case management system, a supervisor can know exactly who accessed which data at what time. They can limit access to certain investigators in order to keep prying eyes out of the files. These features let supervisors rest easy knowing that their case files are kept digitally under their control.
Law enforcement agencies in the 21st century cannot afford to live in the past as far as case management goes. The convenience, simplicity, powerful features, and security of an electronic case management system is invaluable to investigators across the globe. In a world where criminals are becoming increasingly reliant on cutting edge technology, law enforcement must also make use of technology to make sure they are combating crime as effectively as possible. The case is closed on that discussion.
For information on our feature-rich and affordable ICM and MCM technologies, please visit Case Closed Software.
The notion that law enforcement fusion centers regularly violate individuals’ privacy rights as they capture intelligence on gangs, terrorist activities, organized crime, and other threats to public safety is simply not true. That, according to a study published in the Journal of Police and Criminal Psychology. The paper, “Law Enforcement Fusion Centers: Cultivating an Information Sharing Environment while Safeguarding Privacy,” was authored by Jeremy Carter, an assistant professor of Public and Environmental Affairs at Indiana University-Purdue University Indianapolis. His article carefully addresses the privacy-rights issue of criminal intelligence gathering, among others. There are approximately 80 fusion centers in the United States. They were created in response to the 9/11 terrorist attacks. The attacks exposed the requirement for greater information sharing and improved intelligence capabilities at all law enforcement levels. According to the article’s author, the idea was to have the key pieces of data funneled into fusion centers so that highly trained analysts could stay atop of threats and correspond with local law enforcement agencies on these potential threats. Designed with a view to enhance information-sharing among agencies, fusion centers act as ‘hubs’ of data and intelligence on gang activities, terrorist cells, organized crime, and other public safety threats. Vast amounts have data has been collected, and concerns about individual privacy and civil rights have ensued. The very legitimacy of these fusion centers has been called into question. The notion that law enforcement fusion centers represent ‘Big Brother’, and that data is being stored and disseminated about people irrespective of whether they are suspected of criminal activity is simply wrong, according to Professor Carter. Still, concerns remain about who can access the data, and for what purpose. However, a survey of fusion centers across the country suggests that they take appropriate steps to safeguard individual privacy via something called Federal Regulatory Code CFR 28 Part 23. “Fusion centers are following the federal regulatory code, 28 CFR Part 23, that is the legal standard for collecting information,” Carter said. “That code says you have to establish a criminal predicate, basically probable cause, to keep information on identifiable individuals.” Additionally, the majority of the fusion centers have implemented strong controls that provide built-in safeguards that protect the privacy of individuals. The fusion centers are also regularly audited to ensure that only the correct type of data is gathered, and that is stored and disseminated in a need-to-know basis. Crime Tech Solutions develops and markets a suite of crime fighting software including IntelNexus™, a criminal intelligence database system that complies with the above mentioned code 28 CFR Part 23. The company also provides software for investigation case management, advanced crime analytics, and link/social network analysis.
(March 27, 2017)Case Closed™ Software, a division of crime fighting software leader Crime Tech Solutions, LLC, announced today that they have signed contract with a large well-known and historic county in Tennessee.
The mid-sized Sheriff’s Department in the Volunteer State chose Case Closed Software after a long, thorough search for a solution provider capable of delivering “a feature-rich, affordable solution for managing investigations and the investigative unit”. The core modules of the software include Investigative Case Management, Link Analysis, Confidential Informants Management, Property & Evidence, Gang Tracking, and Departmental Reporting. According to a company spokesperson, the software also includes a mobile application for investigators in the field, and real-time alerting designed to help agencies solve crimes faster.
Case Closed Software said that the solution is being installed immediately, and that the agency will be fully implemented by April 30, 2017.
For more information on Case Closed, visit www.caseclosedsoftware.com
Lost in the news of the recent demise of New Zealand based crime-fighting software developer Wynyard Group, is an interesting report published just weeks before the company ceased operations.
According to the study, just 55% of U.S. law enforcement agencies currently utilize investigative case management software (CMS), and the majority of users are unhappy with their current systems.
Thirty-seven percent of the study respondents are not currently using any type of automated system, and rely mainly on paper files and spreadsheets to manage their investigations.
Investigative case management software has long been the domain of larger agencies and departments, and is only now truly affordable for smaller departments. The software allows investigators to manage the investigation process from start to finish. The more robust software allows agencies to assign cases and tasks, manage deadlines, store and maintain physical and multimedia evidence, and to search for relevant information across disparate databases.
According to a press release issued at the time, the survey queried users on how likely they would be to recommend their current system to another agency. While most users were unhappy with their current investigative case management system, there was a clear difference between agencies using commercial-off-the-shelf (COTS) software and those using home grown, legacy systems. The latter fared very poorly in the survey results.
The survey also measured the use of smart devices by front-line officers. Forty three percent indicated that they currently utilize smart phones and tablet computers, and 23% indicated they had neither device.
The most-desired features in investigative management software include:
Reports – Standard and ad hoc
Case Assignment and Reminders
Actions and Incident Management
Mobile and Front-Line Case Access
Evidence Management and Chain-of-Custody
Gangs and Organized Crime Management
Data Visualization and Link Analysis
Case Closure / Evidence Brief
An investigative case management system for law enforcement and commercial investigation agencies is rapidly becoming a ‘must-have’. In an era of shrinking budgets and competing resources, a high value is placed on getting the biggest ‘bang for the buck’. The study indicates that agencies are looking to maximize the value of their investigative case management software by incorporating a robust feature set with an affordable price.
Case Closed Software, a division of Crime Tech Solutions, is a powerful and affordable investigative case management solution for law enforcement agencies. Case Closed is also available via the cloud with the innovative Case Closed Cloud. Created by former law enforcement investigators, the COTS software is designed with ease-of-use in mind. The software is deployed in agencies – large and small – across the country.
The following article originally appeared at In Public Safety, and is a highly recommended read. It was written by Erik Kleinsmith at American Military University.
Crime Tech Weekly is posting the article in its entirety for our readers’ convenience… By Erik Kleinsmith Staff, Intelligence Studies,American Military University
On November 24, 1971, a man using the name Dan Cooper purchased a $35 one-way airline ticket from Portland, Oregon, to Seattle, Washington. Not long after takeoff, he hijacked Northwest Orient Flight 305 and demanded $200,000 in cash along with two parachutes, which he received upon landing in Seattle. He then ordered the plane to take off and fly to Mexico City; during that flight, he jumped from the aircraft into the Oregon wilderness, securing his place as the only unsolved case in FAA history.
In early 2011, following a host of other investigations — both private and government-led — Tom Colbert picked up the trail of the man now known as D.B. Cooper. As an investigative reporter and producer living in Southern California, Colbert was tipped off by a source in the illicit drug trade who had credible — albeit circumstantial — evidence that D.B. Cooper was alive and living in California. Over the next few years, Colbert invested incredible amounts of time and personal resources toward tackling a 45-year-old mystery that so many other investigators before him had failed to solve.
A New Approach to Finding D.B. Cooper
Colbert assembled a large group of leading private investigators, detectives, attorneys, profilers and other subject matter experts into a group he called the “Cold Case Team.” He also knew he needed the expertise of intelligence professionals to help him organize and analyze all the evidence related to this case. While intelligence analysts almost always focus on using their skills for predictive analysis predictive analysis (i.e., what’s going to happen), Colbert knew having people proficient in intelligence collection and analysis would provide unique insight into a case that was decades old.
In December 2011, Colbert elicited my help while I was involved in an Army intelligence training contract. We had been associates and friends for a few years and he knew about my involvement in the Able Danger program. As a student, practitioner, developer and instructor of intelligence methodology, I was interested in his investigation because it was another chance for me to adapt intelligence analytical methods to a cold (very cold) case. I immediately agreed to support his efforts; he sent me a copy of a dossier on the man he suspected was D.B. Cooper.
It contained photos, maps, interview summaries and many other pieces of evidence connecting this man to the D.B. Cooper incident. Much of the initial information was secondhand and circumstantial, so Colbert was using it to provide further investigative leads for the Cold Case Team members.
Here is where I make my quick disclaimer: Collecting information on U.S. persons for intelligence purposes is prohibited by several federal regulations with very few specific exceptions. Even though I would be supporting a private investigation, I was working as a defense contractor at the time and therefore felt it was important to follow the spirit of these restrictions by creating products based only upon what the Cold Case Team provided. Neither myself nor my colleague independently searched for or collected any additional information for any part of this investigation.
That being said, it was an exceptional opportunity to use analytical intelligence techniques to assist in this investigation.
Using Link Analysis Techniques in the Investigation
In his meetings with various law enforcement officials, Colbert had grown frustrated that no one was taking the time to look through the dossier and consider the evidence. I gave it to one of my senior instructors, David D’Alessio, and asked him to make a link chart of associations using one of the best link analysis software programs available to us. A link chart is a graphic representation of the people, events, and significant items of interest (such as a bank account or address) associated with a particular subject. The key to these charts are the associations or “links” between each of the people, events and items in it.
Creating this chart was a painstaking process because D’Alessio had to go through each paragraph line by line, identify the relative linkages between entities and enter them into the software program. The initial link chart started with the main suspect and then drew graphic linkages to all his known associates their connections to third parties, and a host of other associations to events, locations, aliases and specific pieces of physical evidence. Working with D’Alessio and Colbert over several iterations of this chart, we ended up with a 3×2 foot poster that, to the untrained eye, looked a lot like charts shown in court or on television shows like Law and Order. There were hundreds of links to the main suspect, the many aliases he used over the years to include military records and associations that placed him in the vicinity of the Portland, Oregon area during the time of the hijacking.
The benefit of link analysis charts is that they do more than just show connections between entities. A link chart tells a comprehensive visual story and conveys a dynamic and detailed summary of information from the document supporting it. This technique proved immensely successful, as the visual representation helped capture attention and interest from outside parties.
How Intelligence Analysis Aided in the Investigation
Besides taking text-based information and turning it into a graphic visualization for presentation purposes, a link chart also helped the investigation in other ways. First, Colbert and his team were able to see gaps in the information where investigators needed to dig deeper. He could also see which links were strong and which were weak or tenuous. The team could then plan their investigations more effectively by identifying which gaps needed to be filled and prioritize how to best use their limited resources.
This chart also had a psychological value to the Cold Case Team. In 2013, one of the team’s private investigators presented it directly to the suspect and asked him to come forward. The hope was that once the suspect knew there was a vast amount of information on the identity of D.B. Cooper (not to mention it featured his picture right at the center). Revealing this chart helped Colbert enter into negotiations with the suspect’s lawyer and he came very close to a deal that would potentially involve an admission. Unfortunately, Colbert and the Cold Case Team were turned down at the last minute due to what we believe was his fear of being connected to other illicit activities.
Why Law Enforcement Must Partner More Often with Intelligence Agencies
Ultimately, this case demonstrates that intelligence analysis can play a crucial part in law enforcement investigations, both as a predictive asset as well as an investigative one. The D.B. Cooper investigation is decades old, but there are many other cases that are not. Other law enforcement agencies can use the techniques tested in this case to assist with other unsolved crimes, missing persons and patterns of criminal activity. It’s important for law enforcement authorities to remember that analysts in the intelligence field bring with them a toolkit that provides both unique and specialized analytical methods that can offer new perspectives. Bringing intelligence analysts into the fold of law enforcement can enhance a crime-solving team.
The federal government has awesome capabilities in intelligence collection and investigation but they are not alone. There is an equally awesome, yet untapped capability, in the commercial sector and among academia to support investigations like this and other more current cases. There are uncounted numbers of undergraduate and graduate students in criminal justice, data analysis and intelligence studies courses who would be eager to support a future case. In addition, there are also many retired law enforcement and intelligence professionals who would be eager to lend their experience and subject matter expertise to similar cases and problem sets, if only to satisfy the investigative bug still within them.
While the FBI officially closed its investigation in the D.B. Cooper case earlier this year, it has not been closed in the eyes of the Cold Case Team. This team continues to move forward with its own investigation, relying on intelligence analysis methods to support them and continue to evaluate every bit of evidence in new ways.
Great article from PoliceMag.com, originally posted HERE.
Since its introduction nearly a decade ago, big data in the form of analytics has helped police agencies all over the world enhance decision making, improve strategies to combat crime, and ultimately solve—and prevent—more crimes. But while the benefits of mining and critically analyzing huge amounts of data are being realized in other developed countries from the United Kingdom to Canada to New Zealand, U.S. law enforcement agencies have generally been slower to jump on the bandwagon.
The reasons for slower adoption of big data tools in the United States are as varied as the nearly 18,000 state and local law enforcement agencies around the country. For many, the decision to buy or not to buy advanced crime analytics software often comes down to the usual culprit: lack of money. With few exceptions, police agencies across the country are faced with the prospect of doing more with less. And with increased pressure on local departments to put more feet on the street, do more in terms of community policing, and divert funding to equip all officers with body cams, it’s often hard for departments to make big data solutions a top priority.
Money, however, is not the only issue slowing analytics adoption in the U.S. Unlike countries such as the U.K., the American law enforcement community is decentralized. It does not have a single system of data, standards, and operations. Rather, police departments here pride themselves on their individuality and independence. Walk into a meeting where 10 different departments are represented and you will likely see 10 different colors of uniforms.
The same holds true when it comes to information sharing. While it is often assumed that police departments all work in close cooperation with each other, the reality may be quite different.
None of this is news, nor is it a criticism of U.S. police departments. It simply reflects Americans’ independent nature and the way in which law enforcement in this country is structured. It’s the thing that makes us great but, in the case of analytics, it’s also a major factor slowing analytics adoption.
Big data adoption is also hampered by the sheer size of the U.S. Sure, from a pure geographic standpoint, the U.S. and Canada are similar in size. But most of Canada’s people live in Ontario or on the West Coast, near Vancouver. There are just over 200 police departments in all of Canada. Compare that to the U.S., where there are huge differences in the make-up of the population, not to mention lifestyle, attitudes, and so much more between, say, the Southwest and the Northeast.
Law enforcement policy-makers on the East Coast don’t know what to make of their counterparts on the West Coast and vice versa. Similarly, the day-to-day needs and demands placed on a police chief in Kansas City can’t help but be very different from those of his or her peers in Chicago, Los Angeles, Seattle, or Philadelphia.
All of these factors have contributed to slowing the adoption of analytics by U.S. police agencies. They are also complicated by perhaps the most intangible impediment: fear of technology. Whether they like to admit it or not, some law enforcement leaders are more comfortable taking an “old school” approach to police work. They prefer business as usual, which means feet on the street and files stacked on their detectives’ desks, not sleek, state-of-the-art technology.
Change is never easy, especially when tried-and-true policing methods have proven to be effective. Decentralization also plays a part here – it’s easier to take technology risks when it’s mandated from above and much harder for the nearly 18,000 law enforcement chiefs in the U.S. to each take a step into the unknown. Nevertheless, change is coming, spurred in large part by the fact that the cost of advanced crime analytics is coming down.
Also easing the impact of costs to local agencies will be the dollars for big data solutions coming from the federal government. Those funds come with a catch, however, that gets at another obstacle. A significant portion of federal funds in the future will be earmarked for supporting regional initiatives. That means to be eligible for federal funds, many departments will have no choice but to work with their colleagues across jurisdictional boundaries. And while that may bring some initial resistance, regional cooperation will inevitably help to promote not just data sharing, but overall effectiveness.
The public is also demanding increased police effectiveness and efficiency. Responding to that pressure, police chiefs are recognizing that big data solutions can have a huge impact on reducing the number of man-hours it takes to sift through mountains of data in order to solve crimes. This is particularly important as law enforcement finds itself confronting not only the standard array of home break-ins, car thefts, and the like, but also the threat of “lone wolf” terrorist attacks, cybercrime, and highly sophisticated international trafficking rings.
Fortunately, as analytics software has become more affordable, it has also become easier to use. No longer the exclusive domain of the IT department, newer big data solutions are now designed to be used by front line analysts and investigators, with just one or two days of training and without the need for sophisticated oversight.
This has dramatically changed the role of law enforcement analysts. Formerly the department statistician, today’s analyst has become a critically important member of the crime fighting team, capable of rapidly moving from tactical analysis to the focal point of providing intelligence on high-profile crimes and strategic crime-fighting initiatives.
Ease of use also comes into play as a new generation of officers, many of whom were raised on Google and Xbox, begin to take on leadership roles in their departments. These individuals are used to having the latest technology at their immediate disposal. They will readily see that a big data solution can not only play a critical role in more effective policing, but also pay for itself in savings of both time and money.
The growing use of cloud computing plays a role in this equation. Storing data in the cloud is becoming accepted as safe and secure, bringing with it economic advantages and removing the need for departments to provide highly specialized IT staff and infrastructure previously required to support analytical solutions.
All of these factors are combining to change the face of effective policing in the U.S. That will mean significantly greater acceptance of analytics to mine everything from social media files, emails, text messages, and the content of police RMS systems to phone records, license plate reader data, and ballistics data. Efficiencies of scale will dictate greater cooperation among departments, resulting in increased efficiency and more effective policing. Being able to quickly search and find critical information in data that police agencies already have in hand will undoubtedly improve decision making and officer safety, while helping to solve cases more quickly. Crime Tech Solutions, who earlier this year acquired TN based Case Closed Software, delivers unique value to customers with comprehensive investigative case management software, sophisticated link analysis tools, criminal intelligence management software, and crime mapping technology that includes some of the industry’s best analytics and reporting capabilities.
September 16, 2016 – (Leander, TX) Crime Tech Solutions, a fast-growing provider of low cost / high performance crime fighting software and analytics is delighted to announce the addition of Jamie May as senior analyst and strategic advisor to the company.
“To me, Crime Tech Solutions represents a truly innovative company that understands how to develop and market very good technology at prices that most agencies can actually afford”, said Ms. May. “I’m looking forward to being part of the continued growth here.”
In her role with the company, Ms. May will interact with customers and prospects to help align the company’s solution strategy with market and user requirements.
Posted by Crime Tech Solutions
Law enforcement agencies everywhere are tasked with reducing and investigating crime with fewer and fewer resources at their disposal. “To protect and serve” is the highest responsibilities one can sign up for, particularly in light of recent well-publicized criticisms of police by activists in every city.
That responsibility weighs even heavier in a world with no shortage of criminals and terrorists. There’s never enough money in the budget to adequately deal with all of the issues that face an individual agency on a daily basis. Never enough feet on the street, as they say. New Tools for Age-Old Problems
Perhaps that’s why agencies everywhere are moving to fight crime with an evolving 21st century weapon – law enforcement software including investigative case management, link and social network analysis, and, importantly, crime analytics with geospatial and temporal mapping.
Crime analytics and investigation software have proven themselves to be valuable tools in thwarting criminal activity by helping to better define resource allocation, target investigations more accurately, and enhancing public safety,
According to some reports, law enforcement budgets have been reduced by over 80% since the early 2000s. Still, agencies are asked to do more and more, with less and less. Analytics in Policing
Analytics in law enforcement play a key role in helping law enforcement agencies better forecast what types of crimes are most likely to occur in a certain area within a certain window of time. While no predictive analytics solution offers the clarity of a crystal ball, they can be effective in affecting crime reduction and public safety.
Predictive analysis, in essence, is taking data from disparate sources, analyzing them and then using the results to anticipate, prevent and respond more effectively to future crime. Those disparate data sources typically include historical crime data from records management systems, calls for service/dispatch information, tip lines, confidential informant information, and specialized criminal intelligence data. The Five W’s of Predictive Analytics
Within this disparate data lie the 5 W’s of information that can be used by crime analysis software to build predictions. Those key pieces include:
Arrest records – who committed crimes
Geospatial data – where crimes have occurred
Temporal data – when crimes have occurred
Statistical data – what crimes have occurred
Investigation data – why (and how) the crimes occurred
Using the 5 W’s, agencies are able to gain insight and make predictions about likely future criminal behavior. For example, if a certain type of crime (what) tends to occur in ‘this’ area (where) at ‘this’ time (when), and by ‘this’ type of individual (who) for ‘this’ reason (why)… it would be wise to deploy resources in that area at that time in order to prevent the incidents from ever occurring. This, of course, is a dramatic over-simplification of the types of analytics that make up predictive policing, but illustrates the general concept well.
Although criminals will always try to be one step ahead of the law, agencies deploying predictive analytics are able to maximize the effectiveness of its staff and other resources, increasing public safety, and keeping bad guys off the street. More about Crime Tech Solutions Crime Tech Solutions is an Austin, TX based provider of crime and fraud analytics software for commercial and law enforcement groups. Our offerings include sophisticated Case Closed™ investigative case management and major case management, GangBuster™ gang intelligence software, powerful link analysis software, evidence management, mobile applications for law enforcement, comprehensive crime analytics with mapping and temporal reporting, and 28 CFR Part 23 compliant criminal intelligence database management systems.